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Pet care

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From feeding to dog walking and more

You may find that the prospect of caring for your beloved pet becomes more daunting if you are aging, unwell or if you have a relative who feels they can no longer provide full support for their pets any more. That’s where pet care at home can help.

Your pet is part of your family, and there are great benefits to being able to stay in the comfort of your own home with the love and companionship of your furry friend.

Every single one of our carers, companions and personal assistants go through full DBS checks and strict reference checks to ensure that they can provide the perfect care package – not only for you, but for your pets too.

Speak to our team of friendly professionals to discuss how we can support you and your pets to stay in the home you love.

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Quality homecare for you and your pet

The onset of old age or illness doesn’t have to be a reason to give up your lifestyle, or your pets. Home care services provide you with an alternative to residential care or a hospice and enables you and your pet to stay at home together.

Your pet’s health and happiness can play a big part in how you feel yourself, so for this reason your care plan can be tailored to suit both of you.

Being around your pet can reduce stress, provide companionship and give you a sense of purpose and routine. Remaining in your own home with them can be beneficial to you whilst keeping your pet in the place that they are most familiar.


What our pet services cover

Your pets bring happiness and comfort every day, no matter what shape or size they may be. Essential jobs can cause a little too much strain if you are elderly or unwell, so your carer will either carry out these tasks for you, or assist you to help keep up your usual routine.

Both live-in and visiting carers will be able to provide assistance with all manner of pet care and support to keep you living independently at home together.

Feeding your pets

Your pet’s dietary requirements can be just as particular as yours, if not more so! Your pet will be fed and watered to your exact specifications to keep them and you happy and healthy.

Cleaning cages and litter trays

Your carefully selected carer will support you with the messier tasks that come with being a pet owner. Your carer will be happy to carry out cleaning duties such as emptying litter trays and cleaning out fish tanks and cages.

Dog walking and other exercises

The routine you maintain with your pet is important to you both, so your local carer will manage walks and exercising for you to take off the pressure and make sure your pet doesn’t have to be rehomed.

Running errands

You might run out of pet food unexpectedly, or have a visit to the vets arranged that you are unable to get to yourself. Our carers will gladly pop to the shops or acommpany you and your pet on errands or appointments.


The options for pet care at home

Home visits at set times

Whether you need support with walking your dog, emptying your cat’s litter tray or assisted visits to the vets, you can arrange regular home visits to help with these tasks and much more.

Our fully trained assistants can also help you with housekeeping, preparing meals for yourself and collecting the food shopping. If you need a greater level of care, they can help with personal care, hoisted transfers right through to more complex care requirements.

Live-in care: for ongoing support

A live-in carer or companion can be on hand to support you 24 hours a day and provide the exact care and support that you and your pet need.

Your life, routine and interests are extremely important to us. We take the time to find out information about you, your pets and the sort of person you would like to come and live with you and use the information to match you with the perfect carer. Someone who can provide the right level of support for both yourself, and the animals that make your home, home.

If you are terminally ill and wanting to stay at home a live in carer could provide the stability and routine that you need to keep yourself and your pet safe and cared for.


Caring for your pet

Your care package will be tailored to you and your every need, and that includes the needs of your pets too.

If your creature companion of choice is hairy, has scales, swims, lives in a stable or has eight legs your fully managed care plan will contain the perfect level of support to keep you at home together.

Your life doesn’t need to change just because your circumstances have. Our team of professionals will be able to discuss a personalised support plan for you and your pet today.


Why choose Helping Hands?

A care plan to suit you

Your package of care will be entirely bespoke to you and your needs. Your pet’s needs come hand in hand with your own, so we will incorporate these in to your support plan.

Your carer will be there to fit in with your life and your schedule, and isn’t restricted to office hours. A pet friendly carer can live in your home with you, visit every day each a week or come on particular days and times to suit you.

Your local management team

Before your package of care begins you can arrange a free consultation at home with your locally based care manager. This is a chance to go through all of your pet’s requirements and needs, as well as your own.

Together we will become acquainted and discuss all aspects of care and how you like these things to be done. This will allow us to create your individual care plan.

Your local care manager will always be on hand providing a fully managed package of care from start to finish. If they are ever not available, or you have a concern outside of office hours, our on-call emergency team can be contacted 24 hours a day.

Fully trained carers matched to your needs

Our services are regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW), ensuring that you are provided with the highest level of care.

Your carer or assistant will have been recruited and trained in-house before graduating. On top of this, every single carer employed by us is fully vetted and has undergone an enhanced DBS check and reference check.

Our carers receive regular updates to their training and are always supported by their local management team, as well as our team of clinical specialists. There is always a point of contact should you ever have a concern.


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We’re here seven days a week to talk through your home care needs and find the best option for you. Call 03300376958 or request a callback and we will call you.

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