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and Sat & Sun: 9am - 6pm

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What is home care?

Home care is extra support from a carer that assists you with activities of daily living in your own home. It enables you to remain living in the comfortable surroundings that you’re familiar with and also keep in touch with your local community.

Home carers can support you with housework, preparing meals, shopping, personal care, mobilising safely and medication administration – anything that you need extra support with at home. They can also provide sought after companionship to ensure that you never have to feel alone or without someone that you can talk to.

Choosing care at home doesn’t just mean that you’re limited to receiving care within your four walls – our carers will enable you to get out and about to visit friends, attend day centres and keep up with your hobbies, so that you can continue living life on your terms.


When is the right time to get home care?

Many people opt for home care when they notice their elderly parents becoming slightly frailer or needing extra support around the home. Whereas others need care immediately after an illness, hospital stay or change in circumstance. Whatever your situation, our professional carers can be with you usually within 24 hours and often sooner if you’re in a crisis, meaning that you can have peace of mind that someone will soon be there to support you.

There is no set reason or time for when you should arrange home care, it really is just when you feel the time is right for you or a loved one to receive some extra support. Choosing home care from Helping Hands means that you’ll have a bespoke support plan that is as unique and individual as you are, so that all of the care you receive is carried out in a way that is meaningful to you.

You may just be looking at different options at the moment and planning for the future. If you have any questions or would like to speak to a customer care specialist, you can call our friendly team seven days a week via telephone, Live Chat or email. They’ll be happy to discuss yours or a loved one’s situation on more detail and help you to decide which type of care is most appropriate for you

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Is home care right for me?

It’s natural to want to stay at home as you reach your more senior years, and with home care that is completely possible. There is no need to gather up all of your treasured possessions and move into a care home; you can receive one-to-one personalised care at home, allowing you to still live with a spouse, partner or even a pet.

With home care, you can also choose your timetable and have more control over what you do and when you do things. There are no set times to get up in the morning or prescribed activities that you have to follow; your care is completely tailored to you and how you want to spend your time.

There is a whole host of different types of home care that we can support with which start from as little as 30-minute visits per week and can increase to several hourly calls throughout the day or 24-hour care from a live-in carer.

Our full range of home care is as follows:

  • Hourly visiting care – for short, regular visits throughout the week
  • Live-in care – full-time, round-the-clock care where a care lives with you
  • Dementia care – specialist support for dementia
  • Respite care – take a break from caregiving duties while we look after your loved one
  • Elderly care – keeping you independent at home during your senior years
  • Overnight care – support during the night to keep you safe
  • Emergency care – urgent support after an emergency situation
  • Nursing care – more complex care for chronic health conditions

The common theme for these types of care is that they’re all delivered to you in the comfort of your own home, allowing you to continue living an independent life.

If you’re considering care for yourself or a loved one but are unsure whether you’re ready to welcome someone new into your home, a great way to ease yourself in is to arrange for a couple of hours of care a week for light domestic duties such as cleaning, changing the bedsheets, preparing meals and collecting your shopping. Once you have started to build up a rapport with your carers and got used to them, you may be more open to perhaps asking for support with getting dressed in the morning or being accompanied when you take the dog out for a walk and or when meeting your friends.


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