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End-of-life care

Where do you need care?

We can provide care in your home anywhere in England & Wales

Dedicated support when you need it most

Passing away peacefully, with dignity and within familiar surroundings, is what many of us would wish for. End-of-life care at home allows you – or a loved one – to do just this, in the place you feel most comfortable and safe.

Change can be disruptive and unbalancing, as can the process of settling into a completely new environment such as a hospice or hospital. Fully-managed end-of-life home care lets you or a family member stay at home, surrounded by loved ones and special comforts.

Even if you are currently in hospital, your local Helping Hands care manager can arrange for the right level of support to be put in place for a smooth return home, allowing those final days to be spent in the environment you know and love best.

In many cases, dedicated end-of-life care can be arranged to start within 24 hours. Call our team today if you’d like to discuss the options and to set-up a meeting with your local care manager.

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We could not have had a better care company than Helping Hands. We still talk and laugh about the situations that occurred. Our house was always full of laughter but most of all, mother was safe and happy.

Sir Michael Griffiths on Trustpilot

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What is end-of-life care?

End-of-life care provides the support that is needed towards the end of someone’s life, allowing them to pass in the most peaceful and comfortable way. While some people spend their final days in a hospital, hospice or nursing home, end-of-life care at home has become a preferred option for those who wish to spend their last moments within their own home, and surrounded by their loved ones.

A fully trained carer can offer regular support with many tasks to make you or a loved one feel comfortable and safe during what can be a distressing time. This includes:

  • Personal care – supporting with bathing and showering
  • Support with toileting, including changing continence pads or using a commode
  • Mobility support, such as help moving position in bed and help with standing or sitting – and using hoists when required
  • Administering or prompting medication, and supporting with pain management
  • Changing bedding and housekeeping duties
  • Preparing meals and snacks to taste and dietary requirements
  • Complex care such as changing catheters, stomas and PEG feeding
  • Ongoing companionship and emotional support

Personalised care at home

There are bound to be areas or tasks that you or a loved one will want to do yourself.

At Helping Hands, we focus on promoting independence and respecting your dignity and privacy. Your dedicated care manager will work with you and your family to understand what your specific needs are and how the chosen carer can maintain those important boundaries.

As well as the practical areas of care, our carers can also provide reassurance and comfort, both to you and your loved one. Alongside supporting other customers at the end of their lives, many of our carers have also had the personal experience of caring for their own family member. They offer a valuable source of support and comfort, having that personal understanding of what can be a distressing and difficult time.

Clinical experts in home care

For more complex healthcare needs, whether it is more complex medication or some form of clinical intervention such as a peg-feeding tube or tracheostomy, our team of clinical nurse trainers will set-up and manage this support for you.

All of our carers are trained to the highest standards in assisting people with various conditions, and we are the only full-service home care provider endorsed by Skills for Care. We also have a team of specially trained clinical carers who can provide the more complex clinical support that is needed, with support and guidance from one of our registered nurses.

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Helping Hands carers looked after our mother for over four years until she sadly died. Our live-in carer became part of the family and cared for our mother at home right to the end of her life.

Christine on Trustpilot

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What are the options for end-of-life care?

There are many options for end-of-life support at home. Most importantly, a care package is created that is completely unique to you or your loved one’s needs, with an expertly trained carer who you feel most comfortable with.

On calling our team, one of our home care specialists will talk you through the options for your family and can even arrange a face-to-face meeting with your local Helping Hands care manager, who is a specialist in end-of-life care, so you can find out more.

The options for end-of-life care include:

Live-in care

A live-in carer will stay in the home with you, being on-hand to provide the support that is needed when it’s needed most.

Your care manager will work with you to carefully choose one of our fully trained carers, finding the person who is the right fit for your family. This carer will offer continuous support and be someone that you and your family get to know: a familiar face and source of encouragement and comfort.

Live-in care can be arranged for as little as three days. You will just need a spare room for your carer to sleep in, although some families in emergency situations do provide a hotel or other place to stay.

You can even arrange for constant 24-hour support, with another chosen carer providing relief support. Call us to find out more.

Home visits at set times

Your local Helping Hands branch provides visits for set times each day or week. These can be from as little as 30 minutes, all the way through to several hours at a time or a few visits each day.

Among many other things, visiting care offers a very useful sitting service if a family member needs a few hours to rest themselves. Other families use it for extra support with housekeeping or cooking meals so they can concentrate more time and energy on those precious final moments together.

Some people feel more comfortable with receiving personal care from a trained carer rather than a family member or friend. All of our carers go through thorough training to offer personal care support in a way that respects personal space and presevers their dignity at all times.

Overnight care

If your loved one needs constant support overnight, maybe with medication, pain management or going to the toilet, you can also arrange overnight care. It’s a valuable service allowing you, or another caregiver, to have a much-needed rest yourself so you can be fresh for the next day.

This support can come in the form of either:

  • Waking night support: for constant support throughout the night
  • Sleeping night support: for the peace of mind of someone being in the house if your loved one does wake

Emergency care at home

Support needs can change suddenly. At Helping Hands, we offer a fast and responsive service so you can get the right support in place in an emergency.

With a nationwide team of CQC-registered care managers, clinical nurse trainers and an extensive team of fully trained carers, experienced in end-of-life carer, we can offer the support that’s needed at the last minutes. Sometimes this is within 24 hours of contacting our team.

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My uncle passed away peacefully with the family and Helping Hands carer at his side. In my experience as a nurse I am aware that many people would not have had this option.

The Thompson family, Aylesbury

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Funding for end-of-life care

Finding the right support for loved one can be distressing enough without having to worry about handling the financial side of it as well. Depending on your loved one’s situation, you might be eligible for funding from NHS continuing healthcare.

Continuing healthcare funding, or CHC funding, is provided over a length of time to help support those with different physical and mental health care needs. It can be used to support with daily tasks such as personal care and washing, and ensures that your friend or family member can have access to the level of care best suited to their situation.

Our care advisors work closely with CHC and clinical commissioning groups to arrange an assessment and find the right carer who will help to support your loved one as they enter their final days. Speak to our team to find out more.

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