Making Helping Hands carers the best
Training and professional development is something that we take very seriously here at Helping Hands.
We know that the quality standards that we have achieved over the past 29 years are only as good as our next carer. It is why we invest so much time, energy and resources into the training, ongoing development and support of all of our care staff.
Home care’s only Centre of Excellence
With our own bespoke training programme and practical training facilities to match, we are continuing to build on the outstanding success we have demonstrated to our customers over the many years we have been in business.
Today, we are the only fully regulated home care provider to be endorsed as a Centre of Excellence. This endorsement from Skills for Care (the strategic body for the adult social care workforce) is an official recognition of the quality of our overall training and induction programme, including our carer training.
The official accolade is for demonstrating excellence in these four areas:
- Commitment to meeting the needs of our learners
- Complying with the social model of care
- Measuring how our training supports people in need of care and support
- Directly linking to the Leadership Qualities Framework
I have been to so many care courses and nothing compares. Words cannot described how fulfilled I am. I am so excited about how much I have learned and the quality of the tutorials.
Olutayo, a live-in carer
Many of our existing carers are degree level educated and have vast experience of working in care. Their ongoing training and career development is central to what we do. All of our carers are placed on an ongoing bespoke training plan; constantly developing their skills to continually improve the care that you receive.
A whole host of training modules are available through our on-line training centre. These materials have been specially developed to meet both the generic and specialised skills and knowledge required for carers. Each module has been developed using our 29 years of experience in caring for our customers and by partnering with specialist groups and individuals such as Dementia UK. Training on specialist conditions such as dementia and stroke are just two examples from our extensive library of training modules.
Each member of Helping Hands staff receives an annual performance review and regular supervision meetings. Should your care needs change over time your carer will be fully trained and coached by our locally based managers and trainers to ensure that they are fully confident in meeting all of your needs.
I can honestly say that I have never worked for a company so dedicated to helping not only the clients but the staff as-well. Excellent training was provided and I feel so supported.
Darby, a carer in Maidstone
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We’re here seven days a week to talk through your home care needs and find the best option for you. Call 03300376958 or request a callback and we will call you.