Real stories from our customers
We understand that asking for help can sometimes be a difficult thing to do. But here at Helping Hands, we’re here for you every step of the way, from clearly outlining all of our services and costs through to building a flexible home care plan and matching you with the right carer for your care needs, preferences and lifestyle.
Call us today to find out more about how we can support you at home, either with live-in care or a visiting service.
Dementia case study – Jane's story
Jane had previously been looked after in a care home but changed to live-in care support with us in May 2022, where we assist with personal care, medication, meals and exploring the community.
Jane is an incredibly sociable person and likes to be out and about, which was something she missed when she was living in a care home. Her motivation to join the gym was to meet people and improve her physical strength, mobility, and mental health.
Caring for couples – the Pickworths and the Cherrys
One of the most rewarding aspects of providing live-in care is enabling couples to remain living together in homes they have shared for years.
It may be the case that one partner needs help caring for their loved one, or both partners are in a position where the prospect of residential care seems to be a likelihood.
The Pickworths and the Cherrys are Helping Hands customers whose happy experiences have shown that with live-in care, nobody has to leave their family home or their partner behind.
Support for students – Martin's story
Going to university is all about living an independent lifestyle, pursuing a subject that you love, and having fun. With support from Helping Hands, you can feel confident about taking this exciting step.
One such customer is Martin, a student in London living with spinal muscular atrophy. With the help of his support worker, Kristonel, Martin never misses out on student life and is able to keep on top of his busy schedule of lectures and parties.
The benefits of being a live-in carer – Alison's story
Meet Alison, whose work as a live-in carer is perfectly suited to her lifestyle.
As an expat living in Spain, she was attracted by the nationwide reach of Helping Hands’ service, as placements in the Midlands would give her the opportunity to visit her family.
After a straightforward recruitment process and a successful training week, Alison began work as a carer. She now enjoys a personally rewarding career that conveniently allows her to share her time between Spain and the UK.
Other people are interested in...
We’re here seven days a week to talk through your home care needs and find the best option for you. Call 0330 818 4708 or request a callback and we will call you.


