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Real stories from our customers

Read some of the real stories from our customers about the care and support our carers are providing to them from the comfort of their own homes.

We understand that asking for help can sometimes be a difficult thing to do. But here at Helping Hands, we’re here for you every step of the way, from clearly outlining all of our services and costs through to building a flexible home care plan and matching you with the right carer for your care needs, preferences and lifestyle.

Call us today to find out more about how we can support you at home, either with live-in care or a visiting service.

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Dementia case study – Dorothy's story

The warm and trusting relationship that Dorothy, who lives with dementia, shares with Magda, her carer, enables her to stay in touch with her friends, family, and local community.

Understandably, Dorothy’s daughters were at first apprehensive about entrusting their mum’s care to a stranger. But Magda’s friendly and engaging attitude soon eased their worries. Now, thanks to Magda’s support, the time they get to spend with Dorothy is quality time.

Read Dorothy's story
How live-in care is helping Dorothy

Caring for couples – the Pickworths and the Cherrys

One of the most rewarding aspects of providing live-in care is enabling couples to remain living together in homes they have shared for years.

It may be the case that one partner needs help caring for their loved one, or both partners are in a position where the prospect of residential care seems to be a likelihood.

The Pickworths and the Cherrys are Helping Hands customers whose happy experiences have shown that with live-in care, nobody has to leave their family home or their partner behind.

Caring for couples

Support for students – Martin's story

Going to university is all about living an independent lifestyle, pursuing a subject that you love, and having fun. With support from Helping Hands, you can feel confident about taking this exciting step.

One such customer is Martin, a student in London living with spinal muscular atrophy. With the help of his support worker, Kristonel, Martin never misses out on student life and is able to keep on top of his busy schedule of lectures and parties.

Support for students

The benefits of being a live-in carer – Alison's story

Meet Alison, whose work as a live-in carer is perfectly suited to her lifestyle.

As an expat living in Spain, she was attracted by the nationwide reach of Helping Hands’ service, as placements in the Midlands would give her the opportunity to visit her family.

After a straightforward recruitment process and a successful training week, Alison began work as a carer. She now enjoys a personally rewarding career that conveniently allows her to share her time between Spain and the UK.

Read Alison's story
How visiting care is helping Audrey

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