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Medical assistance

Nursing-led care plans from Helping Hands carers


Helping Hands is proud to be a specialist and leading organisation of live-in care to meet complex care needs. Unlike many live-in care agencies, we employ a passionate nursing team and regional trainers who manage and supervise the medical interventions and medication administration our carers provide.

Sometimes called personal assistants or PAs, our carers are able to deliver specialist nursing support including gastrostomy management, PEG feeding, insulin administration and continence care.

We can provide medical support for:

  • Intermittent catheterisation
  • Peristeen – rectal irrigation
  • Suppositories and digital stimulation for bowel management
  • Bladder washout
  • Convene
  • Urethral and Supra pubic catheter
  • CPAP, BiPAP and VPAP ventilation
  • Cough assist
  • Diabetes blood sugar monitoring
  • Stoma – ileostomy, colostomy, urostomy
  • Inhalers
  • PEG feeding, including bolus and continuous
  • Nebiliser
  • Insulin injections
  • We work closely with customers, their families and existing professionals to ensure that personal care needs are met and lifestyles maintained. Our registered nurses and local care service managers work with GPs, local hospitals and healthcare professionals to ensure that a cohesive, multi-discipline care plan is in place.

    Carers are handpicked, not only for their care knowledge and experience, but also their character and personal ‘fit’ to each of our customers. From this shortlist, you and your family will get to choose who supports you each day – someone who you feel most comfortable with and who will help you to live the life you want.

    It is this complete involvement of the family, our person-centred approach, and our determination to look after the whole person, both physically and emotionally, that really sets Helping Hands apart.

    Assistance with insulin injections

    Insulin dependency doesn’t stop Gary. His number one priority was to not let his condition get in the way of his life – and why should it!

    Now, with his Helping Hands live-in carer, Gary no longer needs to wait around for the district nurse to give him intermittent bowel care. Plus, as his carer provides continuous support at home and while Gary is out and about, his insulin injections are always on time, no matter where he is.

    Carers with ongoing training and support

    Part of the Helping Hands commitment to our customers is to ensure that each and every one of our carers is closely monitored through meetings with their care manager, registered nurse and regional trainers. Also, where needed, customer-specific training is given to ensure the carer can do the best job possible. Our service evolves with the customer so we can provide sustainable support in the home.

    Need more information?

    We’re here seven days a week to talk through your home care needs and find the best option for you. Call 08437770026, or send us a message and we’ll call you.

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