I have worked and studied within care for the past six years but was involved with personal care for relatives for many years prior to this. I chose to work in the care industry following my Nanna’s prolonged stay in hospital and seeing the excellent care that she was provided for many months following a planned heart operation. The care that she received opened my eyes to what working within the healthcare system could be like and I discovered that this was something that I was very passionate about.
I always endeavour to make patient safety my top priority and aim to ensure that both my customer and their loved ones are happy and confident in the care that is being provided to them. Through observing the care given to my Nanna I realised how much trust is put into those within the healthcare profession, to keep people’s loved ones safe when their family/friends are unable to, and think it is a privilege to work within this industry.
My new role within Helping Hands allows me to teach others to ensure that customer safety is always a priority whilst still being able to keep my customers as independent as possible within their own homes.
In my free time, I am a bit of a self-proclaimed geek and will mainly be found reading books (thrillers and fantasy are some of my favourite genres), playing video games, or cooking/dining out.
After completing my A- levels I went to the University of Manchester where I studied and gained a Psychology degree. Following this, although mental health was and is something I am very passionate about, I realised through caring for my Nanna that I wanted to work in something more hands-on. From this, I applied to both a teaching course and nursing at Manchester University but ultimately decided my main passion was in nursing.
After completing my adult nursing degree, I started my career at Salford Royal hospital where I worked on an Acute Neurology unit. In this role, I gained an in-depth understanding of many neurological conditions such as epilepsy, MND and myasthenia gravis. During my time there I realised that I missed having regular patients that I could get to know on a more in-depth level so began working at Millview Care home. During my time there I learned many skills and gained an in-depth knowledge of a wide range of conditions such as stroke, brain tumour care, peg care, incontinence care, end of life care and dementia care.
During the pandemic, I began working as acting unit manager and learned the key skills necessary to teach and lead a team. I was involved with CQC inspections, CHC reviews and gained a student mentorship qualification (MSLAP). During this role, I re-discovered my passion for teaching and trained up nursing assistants and new carers to ensure that they were competent and safe.
This led me to my new role within Helping Hands which allows me to teach others to ensure that customer safety is always a priority whilst still being able to keep my customers as independent as possible within their own homes.