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Meet Sarah Franklin Content Writer

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About me

“I love working for Helping Hands and on my very first day with the business I remember thinking ‘this is the company I want to stay with for the rest of my career.’ There was just this energy of wanting to do the right thing that permeated everyone I met, and I truly believe that everyone who works here has the customers’ best interests at heart.”

Experience and qualifications

Sarah joined Helping Hands in November 2016, working from the head office in Alcester, Warwickshire. Initially joining the Learning & Development team, Sarah was involved in live-in carer assessment, until her creative background urged her to change direction and she became the live-in carer profile writer in July 2019. Joining the Marketing Team in early 2020 has also given Sarah opportunities to write copy for various Helping Hands publications and web-based services, which she enjoys enormously.

A qualified post-16 teacher, Sarah previously worked in community education; supporting and preparing adults who had prematurely left school but now wanted to achieve their academic ambitions or return to work. Sarah also has a background in the library service and in retail training and achieved a BA (Hons) in History and English in 2007. A keen reader and creative writer, Sarah has written and published two novels and during her time at University was able to write for her college student newspapers, both here and whilst studying in the USA.

Despite following many different paths, healthcare has never been far from Sarah’s heart. Ambitions of becoming a nurse were strong when she was younger, before a change in direction occurred and she found herself working as a retail manager. However, over the years she has taken opportunities to volunteer on hospital wards and support people living with learning disabilities, mental health and dementia, and currently runs a community interest company with her husband to support people at risk of loneliness.

Sarah’s spare time is usually spent writing creatively or reading, spending time with family and her cat Jessie, or working on songs with her musician husband.

Sarah has a Postgraduate certificate in professional education studies, a Diploma in Teaching in the Lifelong Learning Sector (DTLLS) and is a Qualified Teacher Learning & Skills (QTLS). She is also a member of the Society for Education & Training (MSET).

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