Customer Stories

Real-life stories from our customers and carers

Inspirational stories from the people we support and the carers that enable them to live as independently as possible.

Have a happy birthday – Pamela’s story

Pamela, a customer from our Cannock branch turned 90 and was gifted with a balloon, flowers and cake from the…

6 months ago

Margaret the artist

Meet Margaret Bradley, a Helping Hands customer with incredible talent and passion when it comes to art. We wanted to…

2 years ago

The relationship between music and dementia

This article was initially published on 09/07/18, and has been updated for accuracy on 06/04/21. Dementia can have a tremendous…

3 years ago

Social butterfly: Katie’s story

New Milton customer Katie Frampton is a social butterfly. She loves keeping busy with hobbies such as swimming and horse-riding,…

3 years ago

Aspiring actor and busy bee: Leo’s story

Twenty-year-old Leo Hayes is an aspiring actor from Wolverhampton. Leo is always on the move, travelling over to Coventry to…

3 years ago

Remembering the fallen: Bob’s story

Meet live-in customer Robert (Bob) Hucklesby, a former prisoner of war and activist for the welfare of ex-prisoners of war…

3 years ago

Surviving the Lisbon Maru: Dennis’ story

Dennis is 101, a father, grandfather, great grandfather, great great grandfather and one of only two remaining surviving prisoners of…

4 years ago

Trips out for Andrew in Warwickshire

Warwickshire customer Andrew receives funding for a social visit each week, but is unfortunately unable to receive support towards transport. Andrew…

4 years ago

Alpaca Therapy: Lawrie’s Story

Lawrie started to receive support from the Helping Hands Shrewsbury and Telford Team in 2019 following a sepsis infection. After…

4 years ago

Shout out to the York Team for making Katie’s Little Mix wish come true

The Helping Hands York Care Team have made one of their customer’s wishes come true by taking her to a…

4 years ago