We collect standard internet log information when you use our website, commonly known as cookies. Overall, this helps us to improve your experience of our website by monitoring the pages that are useful and those that are not.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We respect your privacy and have robust systems in place to keep your personal information safe and handle it responsibly.
See our Privacy Promise for more details about how we use your personal information.
This Helping Hands website is owned and operated by Midshires Care Limited, trading as Helping Hands Home Care.
What are cookies?
Cookies are small pieces of software (files) that are installed on a computer or mobile device via the browser (e.g. Microsoft Edge, Internet Explorer, Apple Safari, Google Chrome or Firefox) when you visit a website.
Cookies allow websites to recognise when an individual has previously visited the site and will save some information to recognise when they access the site again.
By using the Helping Hands website, you consent to cookies being used in accordance to this policy. Alternatively, you can choose to manage cookies or switch off cookies with the following checkbox.
You can manage your cookie settings within your internet browser and opt to change those settings or switch off cookies. However, this may affect your user experience, the website functionality or prevent you from accessing the website. To find out more visit www.aboutcookies.org or to opt out of being tracked by Google, visit https://tools.google.com/dlpage/gaoptout.
Cookies that we use
We use traffic log cookiesto identify which pages are being used. These cookies are for analytical purposes only to review webpage traffic and tailor our website to our visitors’ needs. Where we collect information used to identify individuals, this will be made obvious through the relevant pages and messages. See our privacy promise for more details about how we use your personal information.
These cookies collect the following information:
Details about the pages you visit
General details about the type of computer or device you are using to access the website
This information is not used to identify individuals. See our Privacy Promise for more details about how we use your personal information.
Cookies used by our service providers
Cookies are also used by third party service providers, and they might be stored on your computer when you visit this website.
This policy was first published on 29th May 2018, and last updated on 01st March 2022.
Do you need extra help?
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.