What is an emergency care plan?
An emergency care plan is an urgent and expert response to your situation or condition.
Emergency care is when you have an urgent healthcare need.
We know emergencies can be scary and often overwhelming. With Helping Hands, we’re here to help it become more manageable and less daunting. With our emergency care plans, we endeavour to be at your door within 24 hours if needed. You might have had a sudden change in circumstances and are unsure where to turn, and you need top-quality help as soon as possible. Our carers can help. Panic, stress and fear are words we don’t use when it comes to emergencies; we prefer calm, organised and focused.
Whatever your emergency requires, we are fully equipped to provide it.
If you’ve had an accident recently and need some urgent help getting back on your feet, we can help with everything from mobility support, and meal preparation, to more complex medical needs. Our nurse-led care makes sure our carers are trained to deal with the trickier needs you may have. We can help with PEG feeding, stoma and catheter care, and medication administration. On top of this, they are exceptionally kind people who make wonderful companions and friends.
How do I create a care plan that works for me?
We offer live-in, visiting and respite care to help with your emergency care needs.
Visiting care
Live-in care
What should an emergency care plan include?
We can tailor an emergency care plan to suit your specific situation and include whatever care you need. From condition-led care to elderly care, our carers are superbly qualified at handling tough situations. Whether you’ve had a fall or have rapidly declined and need urgent help, we’ll be there to make it all a bit easier on you. You’ll be in safe hands with us – literally – and it helps that our carers are the friendliest folks around too!
An emergency care plan includes:
3 simple steps…
How to organise care
Speak to our team
Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available 7 days a week.
Book a free care assessment
Your local Helping Hands care manager will visit you to understand your needs and preferences and discuss how we can help. We can visit you at home, in hospital or even a care home to carry out the care assessment.
Confirm your care package
We create a tailored care plan for you to review. Once you’ve agreed the plan, we can organise care in as little as 24 hours.
How our carers can help
Take a look at some of the ways in which our carers can help out.
Respite care at home
If you’re dealing with an emergency and need urgent care, we can offer respite care from as little as 30 minutes a week to up to 5 weeks. You may just need a temporary solution or a short-term carer to help you, whether that be visiting or live in care. If your current caregiver is unavailable and you desperately need some help, we endeavour to be at your door within 24 hours.
End-of-life care
If you are dealing with a degenerative condition or are near the end of life, you may think that a nursing home is your only option. But with Helping Hands, we can offer end-of-life care so you can remain in the home you love and live out your final days in peace, dignity and comfort. We also offer palliative care that will adapt to your needs and changing condition, so you’re well looked after.
Changing needs
If you’ve seen a rapid change or perhaps a decline in your overall health, you may need urgent care. Whether you’ve been receiving help on a part-time basis or not at all, we can step up your care with our live-in approach to emergency care. We will adapt to your changing needs and tailor our emergency care packages around you. It isn’t a ‘one size fits all’ when it comes to care.
Urgent rehabilitation
If you have perhaps had an accident or a spell in hospital, you may need a bit of help getting back on your feet. We can help with rehabilitation with our around-the-clock assistance. We offer help with medication, physiotherapy exercises, continence and nephrostomy care, and much more. Your recovery will be smoother and hassle-free with a helping hand from us.
A fully regulated home care provider
Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)
This means we need to consistently meet high standards and are monitored by our regulators.
