Multiple sclerosis care at home
A multiple sclerosis diagnosis can be life changing, but you can still be independent.
Multiple sclerosis (MS) can affect people in different ways, but with flexible home care you can stay in control over your life. We’re an award-winning homecare company providing nurse-led multiple sclerosis care throughout England and Wales. Our expertly trained and enthusiastic carers are helping people affected by the illness to live as independently as possible at home.
Your Helping Hands carer will support you in managing and living with the symptoms of your condition. According to the NHS, the most common symptoms of multiple sclerosis are:
What’s included in multiple sclerosis care?
Helping Hands’ holistic, person-centred planning processes ensure that the person with MS, who is planning for live-in care provision, is at the heart of the process every step of the way.
Jo Scott, MS Society
With MS care from Helping Hands, you’ll be matched with a carer who can support you with:
Personal care
Personal care routines such as bathing, changing clothes, toilet trips or more complex support with a catheter, a stoma or bowel management
Administering medication
Administering medication and collecting prescriptions from the pharmacy, support with pain management when required
Preparing meals
Preparing and cooking meals and snacks to your tastes at the times that suit you, support with swallowing and liaising with your SALT
Household chores
Household chores, such as washing dishes, doing the laundry, lending a hand with the gardening, taking out the rubbish and doing the vacuuming
Running errands
Understanding your chronic fatigue, running errands such as collecting the shopping or picking up a prescription, and helping to manage key tasks
Providing companionship
Ongoing companionship – whether it’s chats over a cup of tea or sharing days out together, achieving and maintaining positive mental health is key
Person centred support, tailored to you
Bespoke MS care that focuses on supporting your independence in the home that you love.
When delivering your multiple sclerosis home care, we’ll focus entirely on your and your specific needs. Because there are many different forms of MS, people living with the condition have varying degrees of medical requirements, but they also have different care needs, routines and hobbies.
Whether you need visiting care or live-in care, finding a private carer who understands what makes you the person you are is an important step on your care journey. Our customers particularly appreciate that our MS care focuses on:
Personalised support
Care at home allows you to enjoy a personalised care plan that ensures you’re always getting the right support for your needs and wishes
A holistic approach
Our holistic approach means no stone is left unturned in your deaf care plan, so you’ll get the emotional, practical and physical support you need
Caring for you at home
Staying in your home for care means you’ll remain in an environment where you’re familiar with your surroundings and are comfortable moving around
How we help customers with similar conditions
We love sharing stories from our customers about the difference our home care is making to their lives. Find out how we’re supporting two of our customers, Steve and Bill, to manage the symptoms of their condition through dedicated live-in care.
Bill
Live-in care customer
Steve
MS live-in care customer
Providing MS respite care
We’re able to provide multiple sclerosis care on a short-term basis in your hour of need.
If you care for a loved one who has multiple sclerosis it’s important to take some time for yourself. We can provide respite care from one of our experienced MS carers, giving you the peace of mind to take a break.
With MS respite care, support can be from as little as five days and up to many weeks at a time. Some of our customers use our respite service to sample our home care and see if it suits them.
Why choose Helping Hands?
We understand it’s a big decision
We’ve been caring for people at home for decades. We understand that the decision to have some extra help isn’t always an easy step to take. If you’re not sure what you need or how live-in care could work for you, call our friendly team for a chat.
We find only the best carers
We have a rigorous recruitment process so we only employ those special people with the right levels of patience, empathy, and compassion to care for you as we’d want our own families to be cared for. We provide ongoing training and support to our carers, so they can continue to deliver at their best. This includes support by a specialist nursing team.
We truly tailor our care to you
We know living well at home means something different to each of us, so we take the time to really get to know you and your family. We find you a carer who is someone you can really feel comfortable with and is matched to your needs and interests.
We support families
For those currently caring for loved ones, we know making the decision to choose care for a parent or family member can be a tough one. But we recognise this sometimes becomes necessary, especially if you live some distance away. We make sure we keep in regular contact with you so we can respond and adapt care quickly if things change.
We provide peace of mind
Because we’re fully regulated by the Care Quality Commission, you can have greater peace of mind that the care you receive meets stringent quality standards. Not all care agencies are regulated but with Helping Hands, you can be reassured we deliver nationally recognised and accredited training for all our carers and have strict vetting and robust recruitment processes.
We’re trusted by thousands
We’ve been caring for people for decades to live well in the homes and communities they love. 93% of our customers would recommend us and we’re rated 4.8 out of 5 stars on Trustpilot. Thousands of our customers have shared their experiences of Helping Hands’ care. You can read what they have to say here.
How to arrange multiple sclerosis care
Arranging dedicated home care has never been simpler. Call our team today to get the ball rolling on your care journey with Helping Hands.
Speak to our team
Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available 7 days a week.
Book a free care assessment
Your local Helping Hands care manager will visit you to understand your needs and preferences and discuss how we can help. We can visit you at home, in hospital or even a care home to carry out the care assessment.
Confirm your care package
We create a tailored care plan for you to review. Once you’ve agreed the plan, we can organise care in as little as 24 hours.
A fully regulated home care provider
Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)
This means we need to consistently meet high standards and are monitored by our regulators.
