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Multiple sclerosis care

200 new families choose us every month. 28 years of experience counts.

One-to-one support at home for multiple sclerosis

Although being diagnosed with multiple sclerosis can be life-changing, you can still keep your independence. Multiple sclerosis (MS) can affect people in different ways, but with flexible home care support you can stay in control over your life.

We’re an award-winning home care company providing nurse-led multiple sclerosis care throughout England and Wales. Our expertly trained and enthusiastic carers are helping people affected by the illness to live as independently as possible at home.

When delivering our multiple sclerosis home care services, we focus entirely on the customer and their needs. Because there are many different forms of MS, people living with the condition have varying degrees of medical requirements, but they also have different needs, wants and hobbies. Finding a carer who understands what makes you the person you are is an important step on your care journey.

We’re committed to consistency in delivering MS care. This means you can feel safe in the knowledge that there won’t be numerous MS carers coming into your home. With Helping Hands, we match you with a carer who will provide either visiting or live-in multiple sclerosis help and support on an ongoing basis.

Our team of care advisors are here to talk through the options for MS care at home and how we can help you or your loved one.

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Helping Hands is dedicated to ensuring high standards of care for everyone they support, including people affected by MS. Their holistic person-centred planning processes ensure that the person with MS, who is planning for live-in care provision, is at the heart of the process every step of the way.

Jo Scott, MS Society

By choosing Helping Hands, we’ll match you with a carer who can support you with:

  • Personal care, such as bathing, changing clothes, toilet trips or more complex support with a catheter, a stoma or bowel management
  • Administering medication and collecting prescriptions from the pharmacy, support with pain management.
  • Preparing and cooking meals to your tastes,  support with swallowing and liaison with your SALT
  • Household chores, such as washing dishes, the laundry and vacuuming
  • Understanding your chronic fatigue , running errands for you and helping to manage key tasks.
  • Ongoing companionship, whether it’s chats over a cup of tea or sharing days out together.  Achieving and maintaining positive mental health is key.

Quality care is much more than medical support. A Helping Hands carer also provides ongoing company and friendship, often providing invaluable emotional support. Many of them build strong relationships with our customers, staying with each of them for a number of years.

That’s why we place special importance on matching you or your loved one with a support worker who shares the same interests and likes. Because it’s so important that you receive support from someone you feel comfortable with and who fits into your life.

Diagnosed with multiple sclerosis some years ago, Steve’s condition has developed, leaving him needing a wheelchair on a full-time basis and a greater amount of MS care. Although his condition is deteriorating, Steve wanted to remain in his own home. He contacted Helping Hands to see if we could help.

Working together with Steve, we handpicked Tony, a trained live-in carer who is also a good personality match. Tony understands how important it is for Steve to enjoy an active social life while receiving care for multiple sclerosis, even contacting Community Links, a company that specialises in providing transport for people with mobility difficulties. Now Tony and Steve are looking at booking a holiday together in Devon.

“It’s so important that Steve continues to do the things he enjoys,” explained Tony, “and I am here to support him to live his life the way he chooses.

“Although I help Steve to adapt to his physical limitations, I find it really satisfying seeing him still able to do the things he wants to do, able to continue his life at home where he’s happiest, and being there to step in straight away when he needs me.”

Steve’s story

Live-in support for MS

Call us today to see how we can help you with ongoing support at home. We can arrange a free home care consultation with your local Helping Hands care specialist who will go through the options in person.

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Providing MS respite care

If you care for a loved one who has multiple sclerosis it’s important to take some time for yourself. We can provide respite care from one of our experienced MS carers, giving you the peace of mind to take a break.

With MS respite care, support can be from as little as three days and up to many weeks at a time. Some of our customers use our respite service to sample our home care and see if it suits them.

Call us today to find out more about our respite care services.


Why choose a Helping Hands carer?

Each one of our carers go through a rigorous selection process and training programme before joining the Helping Hands team. In fact, after nearly 30 years in training and recruiting carers, our training process is renowned as being one of the best and most thorough in the industry.

Our MS carers are trained specifically in caring for someone with multiple sclerosis and the challenges and difficulties this may entail. And, as they are employed directly by us, they receive our ongoing support and extra training as required, ensuring that you receive the highest quality of care at all times.

With a can-do attitude and a positive approach to multiple sclerosis home care, our carers are helping people to manage their MS symptoms each and every day. If you like, they can work with you to make plans for the things you want to do, even helping you plan days out and holidays.

MS is a life-changing illness. But it doesn’t signal the end of your independence. We understand that choosing MS care can be a difficult decision to make, but we’re here to take you through the options available and create a care plan that works for you.

Our team of care advisors is here to take you through how we can support you with MS care at home.


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