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CQC & CIW Regulated
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Industry leading carer training

Living in your own home

Stay at home with our live in care

Live-in care lets you live independently while maintaining a necessary level of support.

Nicola came to Helping Hands through her transition from residential college into adult care services. Having found and adapted her own flat, Nicola initially tried visiting care, but soon discovered that this did not meet her expectations of independent living, as it meant relying on her family for extra support. So, she approached social services to help appoint a live-in provider.

Jo has been Nicola’s main support worker since 2009 and it’s clear that it’s a partnership which works well. Whilst Jo keeps the flat clean and tidy, things such as meal planning are a joint effort.

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My Mum tells me she is happy knowing that I am with somebody who is ‘looking after me’. I tell her that I don’t need ‘looking after’ and that Jo just helps me to live independently.

Nicola

live in care

Supporting your independence out and about

Nicola’s live-in carer drives her to visit loved ones and accompanies her on days out.

Having a driver is imperative to Nicola’s independence and they make frequent shopping trips or go to the cinema. Together they often go and visit Nicola’s family in St Helens, with more recent excursions including ventures to Blackpool.

Underpinning all of the social outcomes is Jo’s management of Nicola’s complex personal support needs. This gives Nicola the confidence to go out in public and to truly enjoy the things she loves doing without worrying about her well-being.

carers
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Live in, live out care

At this point in my life, I couldn’t imagine having it any other way. Without Helping Hands I couldn’t have returned to work, begun studying for my second degree in Psychology or gained as much independence as I have from my family. For me they are not just carers, they are friends.

Tracey

carers

We’ve been supporting Tracey to live independently in her own home since 2005. With an individualised service which incorporates both hourly and ‘live-in, live-out care’, Tracey’s care package is a great example of how Helping Hands provides a truly person-centred service.
Tracey aims to lead an independent life with maximised choice and autonomy. She has a Helping Hands carer who is on call at night, and daily support to help at key times. Whether it be shopping, socialising with friends or a spontaneous trip to the pub, her carers provide first-rate continuity of care and self-sufficiency.

What makes us different?

At Helping Hands, we pride ourselves on delivering a compassionate live-in care service that is fully tailored to your personal needs and preferences. Our live-in carers will go above and beyond to ensure you’re completely comfortable and content in your own home.

A fully managed care service

Our service is fully managed, with all live-in carers employed directly by us – each expertly trained and passionate about your care

36 years of home care expertise

Since 1989, our home care has been helping customers across England and Wales to maintain their independence and preferred lifestyle at home

Guaranteed high quality care

We don’t use agency staff as we want to ensure all of our carers are trained to our high standards before administering care

A fully regulated home care provider ​

Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)​

This means we need to consistently meet high standards and are monitored by our regulators.​

​Why is being a regulated care provider important?​

Independent inspections of our service, giving you peace of mind​
Fully vetted, high-quality carers
Guaranteed training and development for our staff

What our customers are saying

Read some of the Trustpilot reviews that our wonderful customers are leaving us:

Page reviewed by Rebecca Bennett, Regional Clinical Lead, on July 25, 2024.

How we wrote this page


This page has been produced referencing key insights and data from external experts, trusted medical sources and our team of in-house specialists. We have worked hard to ensure that all information is as accurate as possible and reflects current consensus at the time of writing and reviewing.