Dedicated home care for young adults
Home care for young adults is about supporting you to live as independently as possible.
Long-term care for young adults isn’t just about meeting daily living needs – it’s about giving your loved one the opportunity to live as independently as possible. Whether at home with a partner, children, or parents, living away at university for the first time, or enjoying some space in a home of your own, Helping Hands’ personal assistants enable our young adults to enjoy their preferred lifestyle with confidence.
How we've been helping Tom with live in support
Tom is a Helping Hands customer who lives with a brain injury acquired in a road traffic accident.
Tom has been benefitting from Helping Hands’ flexible social support, practical assistance, and friendly companionship since 2004. He first welcomed his current personal assistant, Peter, into his bungalow in March 2014, and from the off it was obvious that the pair have plenty in common: they are both thrill-seekers.
Rehabilitation and support for those affected by an acquired brain injury requires an individualised approach. There is no ‘typical’ ABI care, so we aspire to pair our customers with assistants who have the experience and personality to offer an ideal level of support.
Fully personalised home care support
Tom and Peter are a wonderful example of the benefits of a carefully considered live-in partnership. “I’ve always been active,” says Tom, “and Peter is good motivation”. Peter nods in agreement: “We all need a little push sometimes.” Improving his stamina is Tom’s continuous goal, and Peter has been fully trained by Tom’s physiotherapist to support his exercise regime with a moving and handling belt. Having clicked so well with Tom over the last two years, he continually works alongside him to develop new exercises and techniques which promote muscle definition.
When Tom isn’t in the gym, he’s in the pool, and it’s easy for Peter to see why he loves it: Tom, who normally gets around in a wheelchair, is able to walk in the water. “It helps him balance and triggers his muscles,” smiles Peter. It’s Tom’s goal to one day walk again unaided, and with Peter’s help, he is moving closer every day.
An independent home life
Peter, who has been working for Helping Hands since 2011, was in a similar placement for around two years before he came to Tom, allowing him to develop his skills in a live-in capacity and become specialised in supporting young adults living with brain injuries. “I like to share what I know,” he says. “It’s very rewarding being able to see the improvements in Tom”.
Support for young adults should fit seamlessly around established routines. At home in Tom’s bungalow, Peter assists Tom with his daily living: helping him to his wet room for a shower, completing household chores, preparing his meals, or just sitting with him in the evenings to watch some TV.
Support with hobbies and activities
Tom loves to go out for coffee with his friends, and spends part of his weekend with his parents who live close by. But it’s not just these everyday activities that Tom enjoys. Canoeing, sailing, and scaling the indoor climbing wall have all been on the busy agenda – not to mention plenty of Thai food. “Blow-karting was great!” says Peter. “There was a difficult start, but by the end, Tom loved it.” Blow-karting, for the less-daring amongst us, is a hair-raising cross between go-karting and windsurfing.
Tom, who loves seeing new faces, enjoys visiting the Harley Davidson motorbike shop and attending college twice a week for classes in spelling and memory. He and Peter have recently started cookery lessons, and from the look on Tom’s face when key lime pie is mentioned, it’s clear that this is now a favourite activity.
Continuity of care
At Helping Hands, we know that continuous, quality-assured care is fundamental.
Your loved one may be transitioning from children’s and young people’s services, making the decision to move from domiciliary to live-in support, or adjusting to a completely new way of life. All our live-in support packages are unique, just like our customers.
Peter’s holidays are regularly covered by Mark, another of our live-in assistants already familiar with Tom’s needs, resulting in a very smooth handover process. Tom has enjoyed this continuity of care for a long time: he had been partnered with his previous carer for seven years. With regular contact from Monica, their manager, Tom can be confident that his support will always adapt to his needs.
We take care of your carer
It takes a special combination of patience, empathy and compassion to be a Helping Hands carer.
That’s why we’re extremely proud of our exceptional people and why we’re trusted by so many families to provide care and companionship to those who need support, across the country.
We make sure we continue to support our people after the join us, so they can deliver at their best for you, the customer. In 2024, we were recognised by the Financial Times as a Top 500 employer.
We directly employ all our carers
Every Helping Hands carer is directly employed by us, meaning everyone receives holiday pay, annual leave and pension contributions.
A supportive culture
We ensure our carers have access to dedicated managers and the help and support they need to carry out their role.
Comprehensive training and ongoing development
Our comprehensive training ensures our carers are fully ready to provide a wide range of support to customers from day one while our professional development programme ensure our carers can continue to develop their skills and access opportunities.
Reward and recognition
Our carer Reward and Recognition Programme – Moments of Kindness – celebrates the impact of small gestures and the actions of carers who go the extra mile to create joy, raise a smile, or offer reassurance or a sense of calm. Winners receive shopping vouchers and are featured in our magazine, Voices.
How to arrange young adult care
Call us today to discuss your home care options. Or, to learn more about the assistance and care we can provide, download our free guides to live-in and complex care.
Speak to our team
Speak to our friendly team to talk through your options and ask them any questions about our care
Free home care assessment
Your local Helping Hands manager will visit you as soon as possible to talk through your needs and wishes
Find your carer
We’ll pair you with a carer who has the skills, experience and personality to support your independence
A fully regulated home care provider
Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)
This means we need to consistently meet high standards and are monitored by our regulators.
