Home care in your area Helping people live well at home
We know what you’re going through
When things get too much to manage on your own, we’re here to step in with expert, compassionate care in your home. In the 36 years we’ve been providing care, our kind, empathetic carers have helped thousands of people with a wide range of needs and preferences to maintain an independent, comfortable lifestyle.
We help thousands of families across the UK with home care every year. Here are some of the ways we make an impact to your lives.
Stability
Having a constant source of support means you don’t have to worry about what the next day holds
Companionship
You will benefit from having a friendly face to keep you company at any time, day or night
Family independence
With bespoke support from our dedicated care team, you can retain your independence in your own home.
Security
A carer can provide valuable, round-the-clock security, especially if you’re living alone
Family relief
Our holistic care plans provide much-needed relief to concerned family members
Assurance
You know you’ll be in the expert hands of a compassionate, fully-trained carer
Our care services
We offer both visiting care and live-in care services to suit your needs:
Visiting care
Live-in care
The better alternative to care homes
Finding the right care provider for your family can take time, but one thing is for certain: if your loved one wants to remain at home, they can. Live-in care from Helping Hands serves as a viable alternative to residential care, and here’s why:
You can remain in the comfort of your own home
You have full control over your meal times and preferences
One-to-one, 24-hour care from your own dedicated carer
You can continue with your preferred lifestyle and routines
Your friends and family can visit as much as they like
Our bespoke care packages
Find care to suit your exact needs
Dementia care
Specialist care from our trained teams so that you can live well with dementia in your own home.
Palliative care
Support for you and your loved ones so that you can reside at home in your final days and be cared for.
Cancer care
Care to support you and your diagnosis – from companionship to clinical interventions.
Elderly
Retain your independence with a little help with housework, shopping and personal care from our friendly team.
Stroke care
Aftercare to assist you at home, so that you can recover surrounded by familiarity and in comfort.
Respite care
Short-term care to allow your regular carer to take a break or if you need temporary support.
Disability care
Short-term care to allow a regular carer to take a break, or if temporary support is required
Parkinson's care
Minimise the disruption of Parkinson’s on your life with dedicated support at home.
Fully regulated Visiting and Live-in Care
Visiting and Live in Care
We are a fully regulated home care provider, closely monitored by the Care Quality Commission
Independent inspections
Regular inspections, including unannounced visits, give you peace of mind that we are committed to doing what we say we will do.
Fully vetted carers
We have a robust recruitment processes in place and ensure all necessary checks are carried out before we employ someone to work at Helping Hands. We take the time to make sure we only employ the right people.
Consistently meet high standards of care
We must consistently show that we meet the highest standards of care and provide safe, effective, caring, responsive and well-led services.
Guaranteed training and development
All our employers are trained to nationally-recognised standards before they work unsupervised with our customers. We provide ongoing professional development and support so our carers remain competent and safe to carry out their role.
Quality care guaranteed every day
What's included
This can include things like helping you to bathe, get dressed, toilet and continence care, and assisting you in matters of personal hygiene, such as shaving or applying makeup.
Household chores can include tasks like vacuuming, doing the laundry, cleaning, and other time-consuming activities which less mobile people may need assistance with.
Healthy, nutritious and tasty meals can play a key role in enjoying a better quality of life. You might ask your carer to cook a full meal for or just prepare a light bite for you to eat when you’re ready.
Our friendly carers are on hand to collect your shopping, pick up your prescriptions or take you to appointments.
If you are living with a medical condition, you may need gentle reminders so that you don’t forget to take medication or assistance to administer creams, tablets or lotions.
One of the responsibilities of a live-in carer will be to ensure you’re not left feeling isolated or unsupported. Companionship might mean sitting down for a cup of tea while you watch a quiz show together, or getting a bit more adventurous and heading out for a day trip somewhere.
One of the benefits of staying at home for care is that you’re not parted from your furry friends. Our carers can take your pets for walks and ensuring they’re properly fed.
You may need help accessing certain parts of your home, and support with strenuous activities like getting out of bed. A live-in carer will provide safe and effective mobility assistance.
If you have a more complex health condition where you need clinical interventions, you may require nurse-led care. A specially-trained carer will provide the right care for your needs.
The benefits of choosing Helping Hands
Directly employed carers
We directly employ our carers meaning they receive company benefits, holiday pay and are covered by another carer if they're unwell.
Experienced managers in every branch
Our local managers live in the area and have often worked in the care sector for many years.
Central support
While your care team will be local to you, our dedicated central support team means you receive the best possible service.
High quality training and development
All of our carers receive the same high level of training and commitment to professional development
Why choose Helping Hands?
We understand it’s a big decision
We’ve been caring for people at home for decades. We understand that the decision to have some extra help isn’t always an easy step to take. If you’re not sure what you need or how live-in care could work for you, call our friendly team for a chat.
We find only the best carers
We have a rigorous recruitment process so we only employ those special people with the right levels of patience, empathy, and compassion to care for you as we’d want our own families to be cared for. We provide ongoing training and support to our carers, so they can continue to deliver at their best. This includes support by a specialist nursing team.
We truly tailor our care to you
We know living well at home means something different to each of us, so we take the time to really get to know you and your family. We find you a carer who is someone you can really feel comfortable with and is matched to your needs and interests.
We support families
For those currently caring for loved ones, we know making the decision to choose care for a parent or family member can be a tough one. But we recognise this sometimes becomes necessary, especially if you live some distance away. We make sure we keep in regular contact with you so we can respond and adapt care quickly if things change.
We provide peace of mind
Because we’re fully regulated by the Care Quality Commission, you can have greater peace of mind that the care you receive meets stringent quality standards. Not all care agencies are regulated but with Helping Hands, you can be reassured we deliver nationally recognised and accredited training for all our carers and have strict vetting and robust recruitment processes.
We’re trusted by thousands
We’ve been caring for people for decades to live well in the homes and communities they love. 93% of our customers would recommend us and we’re rated 4.8 out of 5 stars on Trustpilot. Thousands of our customers have shared their experiences of Helping Hands’ care. You can read what they have to say here.
Amazing carers, delivering quality care
DBS checked
All of our carers require an enhanced DBS check with at least two external references before they deliver your care.
Rigorous training
Starting with initial assessments to ensure they have the right skills, our carers also receive regular refresher courses.
Support from wider team
We have a support network in place for all of our carers, with a manager or care coordinator always on hand to assist.