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Enjoy the moments that matter with superb home care

How to arrange expert care

Follow the simple steps below to arrange superb live-in, visiting or respite care. We make arranging care so easy that you can relax and focus on enjoying the home you love.

Speak to our team​

Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available 7 days a week.

Book a free care assessment

Your local Helping Hands care manager will visit you to understand your needs and preferences and discuss how we can help. We can visit you at home, in hospital or even a care home to carry out the care assessment.​

Confirm your care package

We create a tailored care plan for you to review. Once you’ve agreed the plan, we can organise care in as little as 24 hours.​

Here to help you live well at home

We’re here to help your family embrace the moments that matter most.

From personal care and housekeeping to companionship and nutrition support, our carers will come to the home you love and help make your lifestyle the best it can be. We offer superb respite carevisiting care to expert live-in care, so our carers are always on hand to help too. We’ll be there to help your family feel their best for the warmer months ahead – so you can focus on enjoying special moments together.

community

Our excellent live-in care can support with: 

Clinical support

Our nursing care that can help with medication administration, catheter and stoma care, help with complex conditions, and more specialist care.

Home refresh

We can assist with cleaning, organising, and helping to safeguard your home, ensuring everything feels ready for the warmer months ahead.

Daily routines

Helping you with daily routines, from personal care and getting ready for the day, to exploring new hobbies or attending events and appointments.

Going shopping

Helping you make sure your cupboards are stocked up with new healthy foods for a more nutiritious lifestyle, ready for the spring.

Enjoying outings

Accompanying you on outings like a walk in the park, a visit to a local café, or attending local events to enjoy the spring with inspiration.

Starting healthy habits

We’ll help to prepare your meals, stay active with gentle exercises, and accompany you to fitness classes, so you develop a healthier routine.

The perfect care plan, tailored to your needs.


We’re here to support you to continue to live your life to the fullest in the home you love most. We’ll help to create a care plan that works for you so you’re feeling your best for the sunny months ahead.

We provide expert:


visiting care
Visiting care​
Our visiting care is designed around your needs. From 30 minutes a week to several visits a day, having a visiting carer can provide you with the extra support you need to live well at home.
Visiting care enables you to continue to live the way you choose, allowing you to maintain your routines and independence. ​
Visiting care enables you to access what you need as your needs change. From support with meal preparation and light housework to assistance with getting the shops or managing medication, you are in control. ​
Your visiting carer offers companionship as well as care at every visit. Families often value the peace of mind this brings if they are not able to visit on a regular basis. ​
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live in care
Live-in care
Our live-in care offers 24/7 support from a dedicated carer who lives with you in your home. Personalised, one to one care, so you can maintain your independence in the way you wish.
We know that having a carer live with you in your home can feel daunting which is why you can be reassured all our carers are handpicked for their kindness, patience, and empathy. They care for you or your family as we’d want our own families to be cared for.​
Our team of specialist nurses train, support and oversee the delivery of care with our live-in carers. If you have complex needs or need help managing a condition, we can help.​
For families that live some distance away, live-in care provides peace of mind that a loved one has the help they need.​
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respite care
Respite care
Our short-term care provides the extra support you might need at home after a stay in hospital, or if your usual carer needs a break. Available on a visiting or live-in basis. ​
If you’ve spent some time in hospital and are now heading home, let us help you rebuild your confidence one step at a time and get you back to feeling independent again. ​
If you regularly care for someone but need short term support while you take a break, our respite care can provide the peace of mind that a loved one is in trusted hands.​
We can provide respite care in as little as 24 hours. If a sudden change of circumstances means you need extra support while you consider the next step, we can help.​
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What our customers are saying

Read some of the Trustpilot reviews that our wonderful customers are leaving us:

A fully regulated home care provider ​

Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)​

This means we need to consistently meet high standards and are monitored by our regulators.​

​Why is being a regulated care provider important?​

Independent inspections of our service, giving you peace of mind​
Fully vetted, high-quality carers
Guaranteed training and development for our staff