Home care for people living with spinal cord injury
We enable people with spinal cord injuries to live independently and comfortably at home.
With Helping Hands, you have complete control over the care you receive, with either live-in or visiting support from a carer who fits with your lifestyle.
With the expertise of our registered nurses from our clinical care team, we’re supporting thousands of people with one-to-one care in the home. Our expertly trained carers are experienced in providing spinal domiciliary care for people affected by a variety of injuries, including:
How a spinal injury carer can help you at home
As well as being there to help you manage your injury and assist with the practical day-to-day things, a Helping Hands carer is also there to offer companionship and ongoing emotional support. In fact, many of them become more like friends to the people they assist. You can opt for either a visiting carer or a live-in carer.
Our spinal injury trained carers take great pride in their roles and are dedicated to the individuals and families they are supporting.
A home carer can support you with:
Mobility support
Dedicated mobility assistance can help with getting out of bed and moving around the home
Physio and rehab
Carers can assist with Physiotherapy sessions and other rehabilitation activities
Personal care
Support with bathing and dressing, plus discreet and dignified continence care
Medication
All of our carers are fully trained to organise and help administer medication at the right times
Running errands
Get a bit of extra help with errands such as collecting prescriptions and food shopping
Preparing meals
Your carer can prepare your favourite meals, snacks and drinks at the times that suit you
Household chores
A carer can assist around the house with vacuuming, washing clothes, ironing, and much more
Companionship
Whether it’s a chat over a cup of tea, joining you on day trips or even going on holiday with you
Going from being so independent to relying on someone was difficult. Helping Hands came out to me, and I was able to return home with support from one of their live-in carers.
Simon, Customer
We take care of your carer
It takes a special combination of patience, empathy and compassion to be a Helping Hands carer.
That’s why we’re extremely proud of our exceptional people and why we’re trusted by so many families to provide care and companionship to those who need support, across the country.
We make sure we continue to support our people after the join us, so they can deliver at their best for you, the customer. In 2024, we were recognised by the Financial Times as a Top 500 employer.
We directly employ all our carers
Every Helping Hands carer is directly employed by us, meaning everyone receives holiday pay, annual leave and pension contributions.
A supportive culture
We ensure our carers have access to dedicated managers and the help and support they need to carry out their role.
Comprehensive training and ongoing development
Our comprehensive training ensures our carers are fully ready to provide a wide range of support to customers from day one while our professional development programme ensure our carers can continue to develop their skills and access opportunities.
Reward and recognition
Our carer Reward and Recognition Programme – Moments of Kindness – celebrates the impact of small gestures and the actions of carers who go the extra mile to create joy, raise a smile, or offer reassurance or a sense of calm. Winners receive shopping vouchers and are featured in our magazine, Voices.
Read how we’re helping people after an accident
We’re supporting many people across England and Wales who living with spinal cord injury. They share their experiences of receiving live-in support from our wonderful carers, including going on a nine-week trip around South East Asia!
Tim
Live-in care customer
Simon
Live-in care customer
Our approach to spinal injury care in the home
As with all types of care with Helping Hands, we offer complete flexibility over your home care options, letting you choose the level of support you wish to receive.
In the majority of cases our customers have varying degrees of cervical or thoracic spinal cord injuries, which means that a care plan for one person is unlikely to suit another’s requirements. Your handpicked carer will work around you to provide bespoke spinal cord injury care. For example, this could be a regular physio-led exercise plan to help with muscular spasms, and timely administration of oral medication or baclofen pumps.
A warm approach
We take a warm approach when providing spinal injury home care, building up strong relationships with customers and their families.
A collaborative approach
Our clinical nurses also work alongside organisations such as the Spinal Injuries Association (SIA) and the National Back Exchange
A person-centred approach
Your handpicked carer will work around you to provide bespoke spinal cord injury care – there’s no need to change your routines.
A fully regulated home care provider
Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)
This means we need to consistently meet high standards and are monitored by our regulators.

