Our Compliments Process

When we get it right…

Receiving compliments is a great way to celebrate the difference our carers make in the lives of our customers and allows our employees’ hard work to be recognised. All positive feedback helps us to shape our service, ensuring we give customers more of what they need.

If you would like to make a compliment to an individual or team, you can do so directly with your manager or office contact. Contact details can be found in your Support Plan.

We actively encourage feedback from our customers – both good and bad – so that we can continuously improve our service and ensure that we are consistently providing high-quality care.

If you have a compliment or any thoughts on our service, please get in touch via the email or phone number below.

By email: enquiries@helpinghands.co.uk

By phone: 01789 767181