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Industry leading carer training

Home care in Romsey

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 9:00 AM on Sunday

New customer

Lines are currently closed

Existing customer
023 8202 6292

Lines open at 9:00 AM on Sunday

New customer

Lines are currently closed

Existing customer
023 8202 6292

Visiting care and home care in Romsey

A principal town in the Test Valley Borough, dominated by the largest parish church in Hampshire, Romsey is a popular fly fishing destination. Once home to the philosopher, William Petty, and Prime Minister, Lord Palmerston, it is also home to a team from the nation’s leading home care provider - Helping Hands.

From as little as 30 minutes per week, you can receive all levels of care from assistance with daily tasks to accompanying you out in your local community, to clinical support from registered nurses. Our home care team provide hourly visiting carers as well as live-in carers so that you can have your needs catered for as little or often as you require.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Romsey team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Romsey care team
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins
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Fully regulated by the CQC

Our Romsey branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
Home care Romsey

If you need somebody to check on your wellbeing while your family aren’t around, somebody to assist you with jobs around the house and trips out, or a companion that listens to you and provides friendly company, there is a Helping Hands carer waiting for your call. 

With our hourly visiting care team, you can receive the support you need to maintain your independence at home with care visits as little or often as you need. Whether you require a weekly check-in or assistance multiple times per day, we can arrange a visiting care package that is tailored to your requirements and changes as your needs do.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
Live-in care in Romsey for support around the clock

With live-in care you can receive all the support you need, day or night, to maintain an independent lifestyle in the comfort of your own home. Your live-in carer will be matched to you based on their knowledge of your condition, their shared interests, and compatibility with your routine. 

Whether you require a high degree of support of a complex condition, or a companion to keep you company while living alone, your live-in carer is there to provide an equally professional and compassionate provision of care that enables you to live independently and happily in your own home.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Domiciliary care for help at home

Domiciliary care is the provision of support at home for people who require some extra assistance with living independently. As opposed to residential care, domiciliary care doesn’t restrict you to set meal times or visiting hours and allows you to enjoy the freedom of your own home. 

With a dedicated professional who understands your condition and is committed to preserving your routine, you are in control of the care you receive in terms of the level of support and frequency of visits. From managing your medication to helping you attend appointments and assisting with your mobility, a domiciliary carer is a companion who puts your needs first and does with the utmost regard for your dignity and wellbeing.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
What makes us better than a care agency in Romsey?

While care agencies can be very convenient, a dedicated care provider such as ourselves makes an exceptional commitment towards care quality, staff morale and the continuity of our service. With industry-leading training, regular monitoring and ongoing regulation, we equip our carers to deliver an exceptional standard of service that never compromises on quality. 

Every carer is directly employed by Helping Hands and is an essential part of a branch that encourages professional development and prioritises carers’ satisfaction in their job role. We believe that with highly-trained, motivated staff who feel valued in their role, our customers will receive an exceptional standard of support that they can count on every time.

A nurse in a purple uniform sits beside a smiling woman with grey hair, who is lying in bed. The nurse gently holds the woman's hand, offering comfort and support in a warm, softly lit room.
Dementia care specialists in Romsey

Dementia care has been at the heart of our home care service throughout our 36 years of experience. Throughout that time, we’ve worked tirelessly to help all of our staff attain a strong understanding of the condition in all its forms so that we are on hand to help those living with dementia, and their families, with all the support and guidance they require to continue living independently and mitigate the challenges they face. 

Of all the various conditions we cater for, dementia is unfortunately very common. We believe remaining at home is instrumental in preserving memory and a positive approach to reducing anxiety throughout each stage of the condition. As experienced dementia carers and affiliates of the Dementia Action Alliance, we prioritise specialist knowledge of the condition amongst our staff so that we can work with your loved ones to find ongoing solutions that preserve their wellbeing.

A carer pours tea for an elderly man and woman sitting at a patio table outdoors, surrounded by greenery, enjoying a peaceful afternoon together.
Elderly care to retain your independence

Ageing comes with unique challenges for every person, with additional support from loved ones becoming inevitable for most. For those living alone, away from family, or with a medical condition, receiving support from dedicated professionals can make all the difference in helping them make the most out of their daily routines and upkeep their wellbeing.

From assistance with mobility to making meals, to personal care, our elderly carers are on hand to provide the support you need as frequently as you require. Helping with all manner of daily tasks is our method of making things easier for our elderly customers, but focusing on the delivery of our care with the utmost kindness, respect and dignity is essential for inspiring confidence in their lifestyle.

A woman with curly hair smiles whilst cutting vegetables, including carrots and peppers, in a bright kitchen.
Respite care for temporary support in Romsey

For temporary support, while your usual provider is unavailable, while you recover from an injury, or following discharge from hospital, our respite care team are on hand to provide the support you need at any level, from companionship to specialist support for complex conditions. 

Get in touch today to have all your questions answered and arrange a no-obligation meeting with a member of our branch and tailor a care package that prioritises your needs for a timeframe specified by you.

A smiling woman in a light purple uniform washes dishes at a kitchen sink, wearing blue gloves. A metal saucepan is on the hob in the background, and the kitchen appears clean and bright.
Fully-trained carers in Romsey

With over 30 years of experience delivering all levels of care to homes nationwide, we have worked continuously to build on our foundation of kindness with ongoing professional development and unparalleled quality of service. 

From an award-winning induction course to Care Quality Commission (CQC) regulation, we are always finding new ways to improve our service and equip our carers with the expertise they need to develop their careers and deliver an exceptional standard of care to our customers.

Other areas we cover
  • Ocean Village
  • Portswood
  • Bitterne
  • Woolston
  • Sholing
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Branch information
Address

Ocean Village Innovation Centre Office 23, 4 Ocean Way, Romsley, SO14 3JZ

Show in maps Romsey Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered