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Home care in Alton

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0178 248 1050

Lines are currently closed

Existing customer
0178 296 8595

Lines open until 5:30 PM

New customer
0178 248 1050

Lines are currently closed

Existing customer
0178 296 8595

Visiting care and home care in Alton

Perhaps the most famous local landmark near Alton is the Alton Towers theme park, which is visited by over 2 million people each year and is home to 41 rides - including 10 roller coasters.

Home care from Helping Hands is anything but a roller coaster – in fact, it’s very plain sailing. We make things as straightforward as possible for you by putting together a care plan that is completely tailored to your individual requirements and preferences, and our compassionate carers will always make sure your needs are being properly looked after in an empathetic, professional manner.

Quality care at home

From short term support to longer term visits and live-in care, our Alton team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Alton care team
Kelly Salt
Kelly Salt

Branch Care Manager

I have worked in homecare since I started with Helping Hands in May 2018 as a carer, Helping Hands stood out for me as they...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Alton branch is fully regulated and accredited by the CQC

Find out more
Personalised home care in Alton

When you choose to use a home care provider such as Helping Hands, you’ll receive a level of care that truly values attention to detail. From your very first phone call to us, every aspect of your care plan will be completely tailored to your individual needs and preferences – down to which meals you prefer, and when you’d like to go to bed. You’ll also get to benefit from one-to-one care from one of our exceptional carers, all of whom have received our award-winning training.

Expert live-in care services

With live-in care from Helping Hands, you’ll benefit from having one of our superb carers come to live with you in your home and provide you with round-the-clock support, ensuring you’re never left isolated or feeling unable to cope with your household tasks and chores. We’ll pair you up with a carer who matches your personality and shares your interests and likes to make sure you’ve not only got someone who can provide you with care, but who can also be a companion to you. All of our carers are highly trained and will respect your personal space, as well as being able to assist you in a variety of ways around the home – from helping you bathe and dress to preparing your meals and assisting with medication.

Fully trained carers in Alton

We’re extremely proud of our brilliant care team in Alton. Every carer has been specifically recruited for their shared desire to provide compassionate, dedicated home care that truly makes a difference to our customers’ wellbeing and quality of life. All care staff undergo thorough background checks before joining Helping Hands, and receive ongoing training to ensure they’re always up to date with the best industry practices and standards. In addition, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have total confidence in our commitment to very high standards of care.

Emergency care

It’s not always possible to anticipate when you might need care. In those moments when you unexpectedly find yourself without the support you normally require to manage in the day-to-day, emergency care from Helping Hands might be the ideal solution. It might be that your normal carer has been taken ill and is unable to fulfil their normal schedule, or you’ve been discharged from hospital earlier than anticipated. Whatever your reason for needing emergency care, Helping Hands are generally able to have one of our brilliant carers in your home within 24 hours of your call to seamlessly pick up all the routines and chores your normal carer would take care of.

Other areas we cover
  • Newcastle-under-Lyme
  • Kidsgrove
  • Hanley
  • Burslem
  • Tunstall
Branch information
Address

Helping Hands Stoke-on-Trent, 8 King Street, Newcastle-under-Lyme, ST5 1EL,

Show in maps Alton Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed