Website Reviews for Basildon

Professional, Friendly. Go above and beyond. Thank you for all the help you have provided. George

Carers are excellent but office did not tell me mums tablets had run out

Friendly and profesional service,very helpfull carers,thankyou for everything you do.

Incredibly happy with the service

Very helpful and patient when asking questions about grandad that I didn't know.

My sister has been with many agencies over the years and this one is definately the best. The staff go the extra mile to help and have a knowledgable, professional and caring approach

Very professional team, very helpful and so far have experienced no problems.

Aleesa explained everything very well and spoke to mum in language she would understand. Cariried out assessment professionally and friendly.

Alex was very helpful, no hard sell and gave me the info I needed to pass on to my mother.

The lady I spoke to listened to everything I said and was very helpful setting up a quick assessment for this week. It already seems as though this is going to be a much better care provider than my Nan already has

Very helpful

Lynsey was lovely from start to finish with all the conversations I had with her today. It has made the difficult process, so far, much less stressful.

I would have liked to use Helping Hands but would find it too expensive, approximately �145 per week for one visit a day.

The representative I spoke to (Janet I think her name is) was very helpful in providing me with various associations that could be of assistance and also giving me guidance and support to help me in my very difficult demarnding caring role.

I spoke to Lindsay who was very helpful and contacted the local Basildon branch to arrange a visit for my disabled cousin.

Clear, helpful advice from the call handler

The gentleman was very well spoken and helpful and answered all my questions

Trish has put my mind at rest as I have never left my mum in the 2 1/2 years I have been her full time live in carer.

Forgot to give dad his normal medication yesterday.

Operated on phone was very helpful & provided all information required. Appointment booked to see someone.

Christine was very helpful, friendly and clear in her explanations.