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Home care in Blackheath

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Existing customer

020 3937 8884

Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer

020 3937 8884

Visiting care and home care in Blackheath

Situated within the Surrey Hills Area of Outstanding Natural Beauty (AONB), Blackheath is the smallest village in Surrey and, despite only being four miles from Guildford, retains an isolated feel due to only being accessible by three narrow lanes.

It’s appropriate that Helping Hands wanted to explore the area further, as we are experts in finding hidden gems in the English countryside, albeit where people may be struggling with isolation or needing extra help but are unsure who to talk to about it. With our visiting care service available from just 30 minutes a week and our live-in service for around-the-clock support, our carers will be able to support you to live your best life possible, surrounded by beautiful countryside.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Blackheath team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Blackheath care team

Cherrelle Walter

Branch Care Manager

I have 13 years of experience in homecare, currently serving as Branch Care Manager at Dulwich. I'm dedicated to delivering high-quality, person-centred care, with a...

More about Cherrelle Walter

Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

More about Matt Bristow

Our Reviews

Fully regulated by the CQC

Our Blackheath branch is fully regulated and accredited by the CQC

Find out more

A smiling carer in a purple uniform makes a bed while an older woman in a dressing gown stands nearby, smiling, in a cosy, well-lit bedroom with stone walls and a bedside lamp.

Home care Blackheath

Visiting care is a valuable alternative to relocating to a care home, as it means you get to stay in the home you love with the people, pets and possessions that mean everything to you. With visits from just 30 minutes, regardless of the severity of your condition, we can support you, whether it’s with medication, mobility, meal preparation, personal care, housework, laundry, or accompanying you to activities and appointments out in your community, or going to visit friends and family.

A woman wearing a light purple uniform smiles as she cleans a glass window with a cloth, creating clear, swirled streaks on the surface. Her reflection is visible in the glass.

Live-in care in Blackheath

When you choose live-in care from Helping Hands, you don’t just get a compassionate and empathetic carer living in your home with you; you also get the benefit of a company with over 30 years of experience in the home care industry. We can support you whether you would appreciate some extra companionship or whether you have the highest levels of complex care, or anywhere in between. We’ll undertake personal care, housework, meal preparation and anything you need to ensure you get to live your best quality of life at home.

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Better than a care agency in Blackheath

When you receive care from a home care agency, you never know if they are going to expect you to employ your carer yourself, or if they’ll charge you for hidden extras, such as referral and matching fees. We don’t do any of that at Helping Hands because we’ve never been an agency; we’re a private company who value our carers highly and employs them directly, ensuring they get the benefit of all of our employment terms. Therefore, they’re motivated to support our customers to the very highest standards at all times.

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Domiciliary home care

If you would like to receive outstanding, person-centred care anywhere across the whole of England and Wales, you need to talk to Helping Hands about our domiciliary care service. We can offer support to you within your own home on either a visiting or live-in basis, and our 30 years of experience ensures that we really do know care at home. If you’d like support with personal care, medication administration, taking you to appointments, activities or days out in your community, housework, and so much more, we’re the ones to talk to.

An elderly woman and a carer in a purple uniform walk arm-in-arm through a grassy field with dandelions. Both are smiling, and the background features a wooden fence and a cloudy sky.

Supportive dementia care from our experts

If you’d like to remain close to loved ones in a home you love after a dementia diagnosis, talk to Helping Hands about our specialist dementia care. Our carers know dementia and go above and beyond to support you to live your best life possible, living with dementia in your own home. They’ll provide activities that create, preserve and reflect on memories, while supporting not only you, but being a friendly ear for your loved ones as well.

A carer wearing gloves and a plastic apron prepares a toothbrush at a sink, while a seated man in a blue dressing gown looks on in a bathroom.

Respite care for short-term support

If you don’t want to move into residential care when you need short-term cover, then don’t worry, because with respite care from Helping Hands, our carers come to you. Whether your regular carer needs to take a break or perhaps isn’t available due to illness themselves, by staying at home for respite care it means your routines are not disturbed. Even if you need care in an emergency we can help, getting care into your home within 24 hours if necessary.

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Elderly care at home

Certain tasks can take longer than they used to as we get older, perhaps because of age-related frailties, the consequence of an illness or accident or because we have lost confidence in being as mobile. If you’re finding aspects of your life more difficult than you used to, such as vacuuming, preparing meals or getting in and out of the bath or shower, then talk to us about elderly care. There’s no need for you to struggle on at home when our carers could be supporting you, so talk to us today.

A smiling man with curly hair, wearing a purple shirt and name badge, holds a laundry basket filled with towels in a cosy, stone-walled room.

Fully trained carers in Blackheath

Helping Hands really are the home care experts, and a lot of the reason for that is because of our compassionate and professional carers, who every day of the year ensure our customers are fully supported to remain in the home they love. We look after our carers because they really are the heart of our business; training them thoroughly and employing them directly so that they get all the skills and motivation they need to care for our customers to the very highest standards. Added to that is our full regulation by the Care Quality Commission and Care Inspectorate Wales, and it’s no surprise that we have over 30 years of expert service behind us already.

Other areas we cover

Brixton
Camberwell
Peckham
Herne Hill
Sydenham

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Branch information

Address

Helping Hands Dulwich, 525 Norwood Road, Blackheath, SE27 9DL

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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