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Locally managed service

Burgess Hill

Little and often, companionship to nursing. With branches nationwide.

Burgess Hill

When Helping Hands began back in 1989, we were a small company with just one location, however over the last 30 years we’ve worked incredibly hard to become one of the foremost home care companies in the UK. Consequently, you can trust us to look after you or your loved ones expertly and with our full regulation by the CQC and CIW you know you’re in the best hands. Call us today to discover more about our exceptional home care delivery.

We can support you in and around Burgess Hill, Ditchling, Clayton, Keymer, Plumpton Green, Wivelsfield, Haywards Heath, Hickstead, Hassocks and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01273 080 835 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Burgess Hill

Burgess Hill started off small; the land which became the town centre was once the common grazing land for the local people’s sheep, but by the coming of the railway in 1841 the area had grown and developed rapidly.

Helping Hands can identify with small beginnings and rapid growth, as in 1989 we were founded with one branch but now we have well over a hundred, which is why we thought we’d fit in perfectly in Burgess Hill. With our established visiting and live-in care services you can be sure we can support you and your loved ones, from just 30 minutes a week.

Meet the team

Alison Jones

Meet Alison Jones, our Area Care Manager, Burgess Hill

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate my team and to ensure that the care we provide meets the national standards in terms of quality. On a day-to-day basis, my focus is to drive growth in terms of our carer and customer base. In my spare time, I enjoy travelling - generally anywhere with sun and usually have another trip planned before the last one has even ended! When I am at home, I go for long walks and love stopping off for a pub lunch.
Matt Bristow

Matt Bristow

Regional Care Director, South East

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareRespite Care

Other services we provide at this branch

Home care in Burgess Hill

With our visiting care service, you get our 30 years of experience paired with compassionate carers who know care. Your personalised support plan will ensure that your routines and preferences are always followed, so whether you need support with medication, meal preparation, personal care such as showering or bathing, housework and so much more, talk to us today about care at home from just 30 minutes a week.

Burgess Hill live-in care

With live-in care you don’t just get expert support in your own home, you get the benefit of around the clock companionship as well. Since 1989 we’ve been the home care specialists, offering a live-in service tailored around you and your routines, meaning you’re always at the centre of your own care journey. Our outstanding service covers the whole of England and Wales so you can be confident that we have the knowledge and expertise to support you.

Better than a care agency in Burgess Hill

Helping Hands has never been an agency; we are better than what an agency offers because we are a fully regulated company who directly employs all our carers and have full transparency in our fee structure. This means that our carers are highly motivated to work for us and consequently care for our customers, because we look after them better than an agency would. Equally, thanks to us never asking for referral fees, you’ll have no unpleasant surprises when your bill arrives.

Supportive domiciliary care

Domiciliary care, or care at home, is a great alternative to moving out of the home you love and into residential care. Staying in your own home for care can have many benefits, both physical and emotional, as your moods can also be positively affected by being in surroundings that mean the world to you. Care at home can be on either a live-in or a visiting basis from Helping Hands, or a blend of the two if circumstances dictate it.

Dementia care with you in mind

Being diagnosed with dementia can be a difficult time for both you and your loved ones, as you’re all wondering what the future will hold and how care needs are going to be met. With dementia care from Helping Hands, our dementia expert carers will come to your home and care for you in ways that limit your confusion and anxiety. Remaining in the home you love for care is beneficial, due to being in familiar surroundings, which in itself can make your daily life less stressful.

Respite care for first-class support

With respite care from Helping Hands, our carers come to you, meaning there’s no need for you to uproot and move to residential care, even temporarily. If your regular carer needs to take a well-earned break or you’re recovering after an accident, illness or surgery, then our temporary, short-term care can help. Equally, if you need emergency care, we can have a carer in your home within 24 hours under normal circumstances, so talk to us about respite care today.

Elderly care for extra support

If you need a little extra care at home or would appreciate some help with household tasks, then elderly care from Helping Hands may be just the answer. You may have found yourself becoming a little more tired when carrying out tasks at home or perhaps age-related frailties have made things more difficult, but whatever the reason, we can help. Whether it’s vacuuming, changing beds, laundry or more personal tasks like showering, medication or preparing meals, talk to us today about how we could be making life easier for you at home.

Fully trained carers in Burgess Hill

You can have the highest confidence in our expert home care service, as we’ll always promote your dignity and independence and ensure that you’re living your best life possible in your own home. Our carers are special; we believe that they’re the heart of our business because without them we wouldn’t be able to support our customers to the outstanding levels we do. Thanks to our full regulation by the Care Quality Commission and Care Inspectorate Wales, we believe we have all the ingredients to provide the highest levels of care at home for you and your loved ones.

Find out more about home care in Burgess Hill

Find out more about home care in Burgess Hill; talk to our friendly customer care specialists today. They’re available seven days a week for your convenience, or if you prefer, contact us via our website and we’ll happily call you back.

Call us on 01273 080 835 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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