Alice Bentley and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Juliette and all the carers from the Havant branch of Helping Hands have provided fantastic care for our mum. At very short notice (less than a day!) Juliette worked her socks off to make sure Mum got 24 hour care following a crisis. All the carers have been amazing - cooking, cleaning, providing lovely companionship, taking Mum out on little trips and making her feel safe. Thank you to Jules and your fantastic team!
My initial contact with the company and subsequent phone conversations and meetings were handled in a very professional manner. My father was apprehensive about the first visit from your carer but it was a good experience for him and he was reassured by the carer's attentiveness and professionalism
Very helpful and professional, lovely warm carer I'm very pleased
Following a poor experience with live-in carers, my husband I & returned to hourly care. He has Parkinson's Disease & is in a wheelchair. Following a careful assessment of his needs, a dedicated team came in the morning and evening every day. They were prompt, professional, compassionate and were of enormous help to us both until such time my husband had to enter a care home. We will always be grateful to Jenna & her wonderful carers.
Incredibly helpful service from Adrianne, caring and understanding our situation. Answered all questions and reassuring too. Thank you!
Listened to, and understood, the situation I was describing and responded appropriately and clearly
Reassuring and helpful. Arranged meeting v soon and sent email confirmation
I work for mental health services so arranging care for clients can be complex. Hayley who spoke with me was very professional and made the whole process easy thank you
I received all the information I needed. The person I spoke to was very helpful and an appointment was made for an assessment
So far so good. Juliette very nice lady. So far my brother likes the carer. So all good at the moment.Thank you
Adrienne was extremely helpful re. my enquiry into 'sleep in' nights/ live in care for my parents.
Beryl likes the lady who calls
Everthing I wanted to know was covered by a friendly "Helping Hands" team member. Thanks..
I work for community mental health team and supported a client to range their own care. I found the experience simple and easy to navigate and assessor was so lovely
Helpful friendly and experienced. Did what was asked for at a reasonable price.
Adrienne handled my call efficiently and reassuringly. She understood the situation clearly. She also called back when I had contacted Helping Hands to re-arrange our first contact meeting, and to arrange a more convenient time for us.
Because I felt that the person I spoke to was understanding of my situation and really helped me to feel like there is a way to get through the difficult path we currently find ourselves on
Sam was very helpful and good to speak to someone personally
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |