Website Reviews for Dulwich

We moved to Helping Hands to assist with my mother-in-law after being disappointed with previous care company. I must say from the office staff to the carers, every one are communicative, professional, friendly, keep us updated and my mother-in-law has settled well with Helping Hands. Peace of mind for us as we do not live close by. Would highly recommend Helping Hands.

Ian the Branch manager in Dulwich has been brilliant to help organise mums care. Very efficient and always responds to messages very quickly. Kamilla our carer is very kind and thoughtful and perfect to help with mum.

Very helpful and clear thankyou.

Answered questions and got the info I needed.

Kerri was very helpful kind and patient I'm feeling positive we can find a good second carer for my mother in law thank you

The Assessor was extremely cordial and nice

A lady with a warm heart and patience

The customer adviser was really helpful and answered all my questions

. Very informative & explained could customise visits to suit our needs. Also will follow everything up with an email.

Lucy listened carefully, was empathetic and acted very swiftly.

Good service offered at reasonable price

Because the people I spoke to are polite & efficient & gave me the answers I needed

Your call was focussed and friendly and heloful.

So far, excellent.

The meeting was leisurely and thorough. The branch manager and her colleague took trouble to understand our needs, asked many pertinent questions, and looked around the house. By the end of the hour I felt reasonably confident that Helping Hands would be able to help us.

Got the help I was looking for

Generally all going well, largely good and reliable personnel.. 1 Would be better if they could be more pro-active in advising before supplies of soap, wipes etc run out.. 2 be more pro-active and take initiative in simple tasks of finding things and sorting regular daily tasks without having to contstantly ask other family members in the house.. both the above items would cause less anxiety and stress to the other elderly member of the house who is not well herself..