Click here for COVID-19 News We're here to help - find out how we are supporting you during the coronavirus pandemic
CQC & CIW Regulated
Fast response & immediate start
Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on Trustpilot
Locally managed service


We don't know what we do without the carers. They are our stars, they are our saviours.


At Helping Hands, we’ve been providing compassionate, dedicated home care to customers across England and Wales since 1989. In that time, we’ve helped thousands of people to be more independent, confident and comfortable in their own homes. With highly trained carers and a care service that is fully regulated by the Care Quality Commission (CQC) and CIW, you know we’ll always be able to provide you with a care plan that fully meets your needs. Get in touch with us today to find out how we can support you or your loved one.

As well as being able to provide care in Egham, we can also support you in nearby areas such as Old Windsor, Englefield Green, Virginia Water, Cheapside, Littleton, Egham Hythe, Chertsey and more.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01784614257 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Egham, Office 115, 01 Meadlake Place, Thorpe Lea Road, Egham, Surrey, TW20 8HE (see on maps)

Visiting and live-in care in Egham

The town of Egham dates back to the 7th century and the founding of Chertsey Abbey, and it appears in the Domesday Book of 1086 as Egeham – which means “Ecga’s farm”. Although the Abbey no longer stands, Egeham is instead home to Royal Holloway University, as well as numerous historic churches.

It’s also home to our wonderful Helping Hands Egham branch, which comprises a wonderful team of highly-trained carers who are standing by to support you with empathetic, personalised visiting care or live-in care in your home.

Meet the team

Maria Ricotta

Meet Maria Ricotta, our Branch Care Manager, Egham

Hello, my name is Maria Ricotta. I am the branch manager for Egham. I’m responsible for the customer’s and staff’s welfare in my care. I am also to ensure that my team of carers deliver a consistent and high quality level of care to our customers, and support the relatives of our customers. I manage a team of carers that are dedicated, hard working, and passionate about making a difference to people’s lives whilst supporting them in their own environment. I am a true believer that we should advocate independence and not take it away. My team of carers will support our customers to maintain their independence to the best of their ability. Working with vulnerable adults has always been my passion. Job satisfaction drew me to work in the care sector full time.
Adam Wilkins

Adam Wilkins

Regional Care Director, South West

Read More
Jo McCluskey

Jo McCluskey

Area Care Manager, South West

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Other services we provide at this branch

Visiting care

When you opt for visiting care, rather than moving to a residential care home or hospice, you’ll benefit from exceptional one-to-one support whilst being able to enjoy the warm, familiar surroundings of your own home. From providing continence care and personal support, to helping you attend appointments and preparing your favourite meals, our wonderful carers can help you live your best life at home by supporting you with all the chores and routines you might be struggling with. And, with visiting care plans starting from 30 minutes a week, we can be completely flexible around your needs as they change with your condition and circumstances.

Live-in care in Egham

With live-in care from Helping Hands, you’ll have one of our compassionate, expert carers living with you in your home and providing you with full-time support. A live-in carer can help you in all the areas you most need it, from assisting with medication and continence care to taking you out for the day and helping with the shopping. Whatever your care needs, no matter how straightforward or complex, our superb carers will always be happy to support you, allowing you to spend more time doing the things you enjoy and seeing the people you love.

Care Agency in Egham

If you’re considering agency care in Egham, you may find a private care provider to be a better option. Helping Hands are able to offer you a high-quality care service that includes full carer support, highly trained and valued carers, and no hidden fees for you. All of our care provision is independently regulated and fully managed, so you can be confident that you’ll always be our top priority. And, unlike with most care agencies, we pay our carers directly, so you won’t have to worry about the added stress of paying your carers each month.

Private care in Egham

When you choose private care in Egham from Helping Hands, you’ll get a package of care that is completely tailored to your specific needs and preferences. Our care experts will perform a care assessment to evaluate your condition and your particular circumstances, and will then take steps to ensure you’re provided with a care plan that fully supports you every step of the way.

Emergency care

It’s not always possible to anticipate when you might require additional support in your home. Emergency care from our Egham branch is perfect for those times when you find yourself needing care at short notice. Whether your regular carer is taking a much deserved holiday and hasn’t been able to find a replacement or you’ve experienced a medical setback and aren’t able to perform your usual chores and routines, a Helping Hands carer will be able to pick up whatever you need them to and allow you to focus on the things you enjoy, or on making a full recovery.

Overnight care

Overnight care is a popular way of ensuring you’re supported throughout a time when you are often at your most vulnerable – the night. Having a friendly, fully-trained carer stay in your home with you every night means you won’t ever be left feeling isolated or unsupported, and it’ll provide both you and your family with total peace of mind that there’ll always be someone around if you have an accident or if a medical condition takes an unexpected turn for the worse.

Fully-trained carers in Egham

We’re extremely proud of our wonderful team of carers in Egham; they truly are the heart and soul of our organisation, and will always go above and beyond to make sure you receive the type and level of care that you need. All of our carers have been recruited for their empathetic, committed approach to their roles, and have undergone extensive DBS and background checks so that we know they’ll be the type of person you’d want in your home. When they join Helping Hands, every carer receives our award-winning training which equips them to provide a wide range of care services to people with varying conditions. They’ll then continue to receive additional refresher training which keeps them up to date with the latest care industry standards and best practices. Plus, for your added peace of mind, all of our care provision is regulated by the Care Quality Commission and Care Inspectorate Wales, so you know your support will always be of the very highest standard.

Find out more about care in Egham

For more information about how we can support you in Egham and the surrounding area, please don’t hesitate to get in touch with our friendly customer support team. Alternatively, you can contact us via our website to arrange a callback at your convenience.

Call us on 01784614257 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Egham to ensure our customers receive the best possible live in and home care service.

There are no reviews yet. Be the first to leave a review.

Submit a Review

taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

0 out of 5

from 0 reviews

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Egham, Office 115, 01 Meadlake Place, Thorpe Lea Road, Egham, Surrey, TW20 8HE Show on Map

Chat now