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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


This branch covers where you need care:

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02031314379 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in care in Fulham

Known for the trendy shops that line the streets of Fulham Road and King’s Road, and the quaint eateries and pubs – Fulham is one of the more relaxed areas of London that has plenty of charm and character. With plenty of open green space to explore and walks along the Thames to admire the famous skyline, Fulham has plenty to offer. If you’re a resident and need support at home or getting out and about, the local team of Helping Hands carers will be more than happy to assist you.

Expertly trained and always willing to go the extra mile, our carers cover Chelsea Harbour, Clem Attlee Court, Coleridge Gardens, Fulham, Hurlingham, Parsons Green, Sands End and the surrounding areas.

Meet the team

Immaculate Song

Meet Immaculate Song, our Area Care Manager, Fulham

I am the area care manager for our London branches in the South East region. My role involves leading a team of dedicated registered managers to ensure the highest standards of care is delivered to our customers daily, and our care staff have the most up-to-date training to support them within their role. I oversee operations, making sure all our branches are compliant with current regulations, meeting and surpassing standards and financial targets. In my spare time, I coach unfulfilled professionals to uncover their true potential and make a living out of it. I enjoy spending time with my family and travelling to places I have never been before.
Matt Bristow

Matt Bristow

Regional Care Director, South East

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting care in Fulham

Visiting care is a great way to receive extra support that still enables you to have freedom of choice and keep to your existing routines at home and in your social life. Whether you have Parkinson’s and need help with the housework and personal care several times a day, or if you’re in your early twenties with a physical disability and need support to go and see your friends – we’ll make sure the right type of assistance is put in place that suits you.

Our carers can support you with a whole host of different home care elements – from helping you with toileting needs and getting dressed, to taking out the bins and making your meals – your care really is in your hands. And if things change and you find that you may need extra help with keeping the house tidy or getting to appointments with assistance, we can alter your support plan to fit around your requirements.

Extra reassurance with live-in care

For round-the-clock support where you don’t have to worry about adhering to strict meal choices or bed times, live-in care allows you to have the care you need whilst you stay in the comfort of your own home and make your own choices.

Living with you, a carer will be there throughout the day and night to assist you with your care routine. It can be quite a daunting thing to welcome someone new into your home to live with you and allow them to help you with personal care and other tasks, but we’ll ensure that we work with you to find the right carer for you in both experience and personality. We’ll create a detailed support plan so that everything is catered for, even your hobbies. So, if you’re an avid Chelsea fan and love going down to Stamford Bridge for The Blues’ home games, we’ll make sure that we find a carer that loves football too.

Dementia care created around you

A dementia diagnosis can be quite a difficult time for the individual and their loved ones, with many questions and concerns cropping up. But with expert dementia care from Helping Hands, we’ll help to answer your questions and reassure you that you’re in the very best hands when it comes to your care arrangements.

Not only are all of our carers trained in dementia care, but we are also closely aligned with the Dementia Action Alliance who work with us to continuously provide the latest and safest dementia care practices to all of our customers and their families.

Elderly care for additional support

It’s inevitable that we all get older, and with this can come difficulties with mobility and not being able to do the things we once did. But with elderly care from Helping Hands, there’s no reason why you can’t keep your existing hobbies and comfortable home surroundings, where you feel safe and content.

Helping you with housework, reminding you to take medication, cooking your meals or simply accompanying you to and from the shops if you don’t feel confident to go by yourself – the possibilities of what we can assist you with really are endless.

Respite care for a short break

If you provide care for a loved one, it’s vital that you take a break from time to time to allow yourself to have some ‘you’ time. Respite care enables you to take the break you need while ensuring your loved one is completely looked after. Whether they just need a couple of hours of care a day or if they have complex needs such as PEG feeding or a catheter – we’ll make sure they have the right support in place before you take a well-earned rest.

Respite care is also a great solution if you want to take a holiday or attend a celebration but are unable to do so by yourself. A carer will accompany you for the entire event, making sure you travel in suitable transport and all of your needs are taken care of. That way you can relax and enjoy your break without having to worry about the practicalities.

Fully-trained carers in Fulham

One thing that we look for above all others when recruiting carers is an innate ability to care for and empathise with others. It’s these qualities that make our carers stand out from the rest. Once selected to join the team, they then take part in our award-winning training programme delivered by our expert instructors. The modules cover manual handling, medication, first aid, equality and diversity, safeguarding and dementia, enabling them to be fully equipped to support any of our customers, regardless of their previous experience.

As a fully regulated care company, we are closely monitored by the Care Quality Commission (CQC) who are the governing body for health care that set guidelines for safe, effective and responsive care. This ensures that all of our practices adhere to the industry standard and that we are fully compliant with their strict procedures.

Find out more about care in Fulham

If you or a loved one would like to speak to us about care, you can contact our customer service team seven days a week via telephone.

Alternatively, you can also visit the branch on Spring Street in Paddington and meet the team. They’ll be happy to talk through your care needs and find the right solution for you. They can even come to you at home if you find it difficult to get to them – just let them know the time and place and they’ll be there.

Call us on 02031314379 Talk to us on live chat Request a call back

Our credentials

Our Fulham branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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