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Home care in Hereford

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0143 259 8064

Lines open until 5:30 PM

Existing customer
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Lines open until 7:00 PM

New customer
0143 259 8064

Lines open until 5:30 PM

Existing customer
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Visiting care and home care in Hereford

At Helping Hands we build your care around you so that it’s always tailored to your exact needs; we don’t believe in ‘one size fits all’ care in Hereford, or anywhere else. We offer visiting and live-in care that incorporates housework help through to complex care and everything in-between.

We’ll help you to live well and continue with the lifestyle you’ve always enjoyed. Our fully-regulated care will ensure that you remain safe and supported in the home you love for as long as you need us, throughout Hereford and the surrounding areas.

A historic city nestled along the River Wye, Hereford is famed for its medieval cathedral, which houses the celebrated Mappa Mundi. Hereford is also home to a dedicated team of Helping Hands carers, supporting the local community with home care services. Our visiting and live-in care in Hereford is designed and delivered by our local care team, which means you have the help you need close at hand, backed by a centralised support team day and night.

Quality care at home

From short term support to longer term visits and live-in care, our Hereford team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Hereford care team
Sonia Turner
Sonia Turner

Branch Care Manager

I have been working in care for the last 12 years and have thoroughly enjoyed my journey. I began my career as a Carer, progressing...

Claire Garside
Claire Garside

Area Care Manager

Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
High quality home care in Hereford

Choosing Helping Hands for your care at home means that you’ll benefit from our decades of expertise in the home care sector. We began in 1989 with a commitment to delivering the highest quality care, which has never wavered. We only deliver person-centred care and believe that everyone has the right to continue living in the place that means the world to them — their precious home. Whether you need us once a week or three times a day, we’ll be there.

24/7 live in care support

Live-in care is a comprehensive level of support that means you’re never alone at home. This can be reassuring for both you and your family if you’re living with a complex condition, or if you are finding your house is empty after the passing of a loved one. Live-in care offers one-to-one support on a level that you just can’t get in a care home, so it’s ideal if you need around-the-clock care or would like to have companionship available whenever you want it.

Why Helping Hands is better than a care agency in Hereford

We get to know you and the way you like to live when you receive care from us. Your local manager in Hereford will visit you at home and carry out a comprehensive assessment to make sure we understand your routine and any conditions you are living with. We’ve never been a care agency — throughout our long history, we’ve been a private home care company with branches owned and managed by us. This ensures a continuity of care from directly employed carers that agencies cannot compete with.

Qualified carers providing a variety of care services in Hereford

We’re very particular about the people who come to work for us. You’ll struggle to find carers with a better work ethic, as we only employ people who are naturally compassionate and caring. They need to share our core values of delivering excellence every time and have a genuine passion for supporting others. We also thoroughly check their backgrounds so that you and your loved ones can be confident that only the right people are coming into your home. We also build on their existing skills and equip them with ongoing training opportunities.

Other areas we cover
  • Leominster
  • Ross-on-Wye
  • Ledbury
  • Bromyard
  • Kington
Local updates
community
Dementia Champion attends Herefordshire Festival

Sarah Franklin, Helping Hands Dementia Champion, attended the Dementia Matters Here(fordshire) Dementia festival, organised to...

Read more
companionship
The battle through COVID-19 and cancer

Matt Bristow, Branch Care Manager for the Gloucester branch, kindly shared his inspiring story with...

Read more
live in care
Reclaiming my independence after a care home: Desiree starts driving again

For the lovely Desiree, who lives in Monmouthshire, leaving a care home and getting back...

Read more
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Branch information
Address

Unit 37 & 40 Flexspace, Vincent Carey Rd, Hereford, HR2 6FE

Show in maps Hereford Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed