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Home care in Hereford

Excellent 4.5 Star Rating 5,100+ reviews on
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Trustpilot
4.5 Star Rating
Excellent | 5,100+ reviews

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
01432 804274

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
01432 804274

Visiting care and home care in Hereford

At Helping Hands we build your care around you so that it’s always tailored to your exact needs; we don’t believe in ‘one size fits all’ care in Hereford, or anywhere else. We offer visiting and live-in care that incorporates housework help through to complex care and everything in-between.

We’ll help you to live well and continue with the lifestyle you’ve always enjoyed. Our fully-regulated care will ensure that you remain safe and supported in the home you love for as long as you need us, throughout Hereford and the surrounding areas.

A historic city nestled along the River Wye, Hereford is famed for its medieval cathedral, which houses the celebrated Mappa Mundi. Hereford is also home to a dedicated team of Helping Hands carers, supporting the local community with home care services. Our visiting and live-in care in Hereford is designed and delivered by our local care team, which means you have the help you need close at hand, backed by a centralised support team day and night.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Hereford

Our carers provide a wide range of support across Hereford, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Hereford
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Hereford
    Deborah Farrington
    Deborah Farrington

    Area Care Manager

    Hello, I'm Deborah your Area Care Manager for the South West region of Helping Hands. I have worked in care for over 10 years and...

    More about Deborah Farrington
    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Hereford

    Choosing Helping Hands for your care at home means that you’ll benefit from our decades of expertise in the home care sector. We began in 1989 with a commitment to delivering the highest quality care, which has never wavered. We only deliver person-centred care and believe that everyone has the right to continue living in the place that means the world to them — their precious home. Whether you need us once a week or three times a day, we’ll be there.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Live-in care is a comprehensive level of support that means you’re never alone at home. This can be reassuring for both you and your family if you’re living with a complex condition, or if you are finding your house is empty after the passing of a loved one. Live-in care offers one-to-one support on a level that you just can’t get in a care home, so it’s ideal if you need around-the-clock care or would like to have companionship available whenever you want it.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Hereford

    We get to know you and the way you like to live when you receive care from us. Your local manager in Hereford will visit you at home and carry out a comprehensive assessment to make sure we understand your routine and any conditions you are living with. We’ve never been a care agency — throughout our long history, we’ve been a private home care company with branches owned and managed by us. This ensures a continuity of care from directly employed carers that agencies cannot compete with.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Hereford

    We’re very particular about the people who come to work for us. You’ll struggle to find carers with a better work ethic, as we only employ people who are naturally compassionate and caring. They need to share our core values of delivering excellence every time and have a genuine passion for supporting others. We also thoroughly check their backgrounds so that you and your loved ones can be confident that only the right people are coming into your home. We also build on their existing skills and equip them with ongoing training opportunities.

    Supporting communities across Hereford

    Our carers provide home care in Hereford and nearby areas including these locations.

    • Leominster
    • Ross-on-Wye
    • Ledbury
    • Bromyard
    • Kington
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    FAQs

    Home care in Hereford is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Hereford depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Hereford.

    Home care in Hereford can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Hereford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01432 598064
    Branch information
    Address

    Unit 37 & 40 Flexspace, Vincent Carey Rd, Hereford, HR2 6FE

    Show in maps Hereford Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed