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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

CQC & CIW Regulated
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4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Website Reviews for Kensington & Chelsea

4.5 Star Rating
Rated Excellent on
Trustpilot

Matt Bristow and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.9 / 5
Based on 29 reviews
Outstanding
93%
Excellent
3%
Good
3%
Satisfactory
0%
Poor
0%
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Kensington & Chelsea Reviews
9 December 2023

My aunt has been receiving support from helping hands for 18 months . Having regular carers has made a massive difference . The main carer (Naseebah) has developed a very positive relationship with my aunt , understanding her needs, likes and dislikes. This has helped my aunt be more receptive to the care she needs. Thank you for providing a professional service .

Anne Brook
8 January 2023

I approached Helping Hands to arrange weekly care visits for my elderly cousin. The branch managers at Kensington & Chelsea were helpful and professional. Most importantly the carer, Monica Henkel-Aduama, was absolutely wonderful and my cousin had nothing but good things to say about her. We are very grateful for the excellent care, integrity and kindness she has provided over the past months.

Catherine Reifen
28 October 2022

During the course of this year Helping Hands in Kensington have provided excellent and caring support for my father who is 96. Both he, my sister, other family members and myself are very pleased with the service which is provided on a twice daily basis - morning and evening. The support provided is tailored to his needs in an imaginative and helpful manner that gives me the confidence to know that when I am not around my father is being well looked after. Allocation of responsibilities take into account the areas off support I prefer to provide myself and the ones which Helping Hands provide and which are being provided to a high standard. I very much look forward to the future support of Helping Hands.

Mr Luis Santamaria
6 July 2021

I’ve been working for Helping Hands for just over a year. I started off as a carer and as of recent have progressed to becoming a care training and practitioner. That being said I still love to go and see our customers whenever possible as I feel that this company has provided an outstanding service to outstanding people, thus allowing me to build a fruitful relationship with them whilst giving them the service they need. Helping Hands has helped me further my knowledge and experience not only in the field of care but in life as well. I will be forever in debt to this amazing organisation.

Ijaz Kadir
19 May 2021

I will give not 5 stars but 10 stars to this company love working with the company staff are amazing if any writers this review and think of working or getting service from helping hands, don’t think twice I’m sure it’s will be the right juice to make.

Paula Campos
Branch information
Address

Helping Hands Kensington & Chelsea, Unit F, 151 Freston Road, London,, W10 6TH

Show in maps Kensington & Chelsea Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed