Website Reviews for Knaresborough

🌟🌟🌟🌟🌟 Outstanding Care and Communication – Highly Recommend Since Helping Hands Knaresborough began supporting my mother in June 2025, the service has been nothing short of exceptional. Victoria Charles, the branch manager, leads with professionalism, warmth, and a clear commitment to high-quality care. Communication has been consistently excellent—transparent, timely, and reassuring. Most importantly, the level of care provided has been outstanding. The team treats my mother with genuine compassion and respect, and it’s clear they go above and beyond to ensure her comfort and wellbeing. We’re incredibly grateful for the support and peace of mind they’ve brought to our family.

5 Stars – Outstanding Service and Care from Helping Hands Knaresborough Helping Hands Knaresborough have been an absolute lifeline for our family. The care and compassion they’ve shown towards my mum and dad has been nothing short of exceptional. From the very first visit, we were struck by the professionalism, warmth, and genuine kindness of every member of the team. The carers don’t just do their job – they bring light, laughter, and dignity into my parents' daily routine. Whether it’s helping with personal care, preparing meals, or simply having a friendly chat over a cuppa, they treat Mum and Dad with the utmost respect and understanding. Communication with the office staff has also been smooth and reassuring. They’ve always been quick to respond, flexible with arrangements, and truly listen to our needs and concerns. It’s such a comfort knowing my parents are in safe, caring hands – and it means the world to me. We’re so grateful to Helping Hands Knaresborough for making such a positive difference to our lives. They’re more than carers – they’ve become like extended family. Highly recommended without hesitation.