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CQC & CIW Regulated
Receive care in 24 hours
4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Website Reviews for Leicester

4.5 Star Rating
Rated Excellent on
Trustpilot

Matt Bristow and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.9 / 5
Based on 52 reviews
Outstanding
88%
Excellent
12%
Good
0%
Satisfactory
0%
Poor
0%
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Leicester Reviews
22 November 2023

My father Gerald who lived alone was starting to need some extra help so we contacted Helping Hands and arranged a visit everyday to help with chores. Dad loved the company and the support. Everyone who visited was so kind and supportive to Dad and nothing was too much trouble. They even helped out with evening visits for a week when me and my brother were away on holiday at the same time. This wasn't on their rota but they did it as a favour and we were so grateful. We have only stopped using Helping Hands as Dad is now in a home and can not live alone. I would recommend Helping Hands and I am grateful to everyone who visited and cared for Dad at Swan Court and their friendship, he looked forward to their visits. Thank you

Zoe Evans
5 May 2023

I would like to say how amazing this company is from the office to the careers we are in regular contact we really couldn't do with out there support we as a family meet with 4 care provides and this one by far was the most helpful, giving us everything that we wanted explained in detail the processes we got regular updates and telephone calls to make sure that everything was as we wanted. thank you again outstanding service.

Andrew and Lynne wright
20 January 2023

The Leicester branch of Helping Hands has provided great care to my grandmother. The family live quite some way away and having Helping Hands go in and visit has helped keep her living independently for much longer than she would have been able to otherwise. Her regular carers have been fantastic, regularly going above and beyond their roles and genuinely caring for her. I can't thank them enough.

Peter
9 March 2021

The ladies in the office are very approachable and friendly. Any problems I have had I have spoke to the manager Louisa and she’s been very helpful and carried out solutions to solve the problem.

Tiah Russell
18 December 2020

My carer is very helpful and polite always been on time and never too much a problem for her. We would recommend Helping Hands and certainly Dannie.

Andrew Mensley
Branch information
Address

Helping Hands Leicester, 107 Sibson Road, Birstall, Leicester, LE4 4NB

Show in maps Leicester Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed