What does our complex care support include?
Living with complex health needs can affect every part of daily life, and it’s not something anyone should have to manage alone. At Helping Hands, we offer compassionate, Care Quality Commission (CQC)-regulated complex care in Liverpool. We aim to support our customers to live safely and with dignity in the place they know best - their own home.
We tailor our care services to each person’s unique situation, and we know that no two care journeys are the same. Working closely with our carers and your family members, we create flexible care plans that adapt as needs change, ensuring the right level of support is always in place.
Contact us for support
If you need more information on our complex care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online.
Contact usBranch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |

Qualified carers providing complex care in Liverpool
Skilled, well-trained carers provide all complex care services from Helping Hands with experience supporting people with advanced health needs. Our carers receive specialist training and ongoing support throughout their career, enabling them to provide both practical and more complex care with confidence. Just as importantly, they offer compassionate support, helping our customers to feel comfortable and cared for in their own homes.

What is complex care for?
Complex care supports people with long-term or life-changing conditions, such as neurological conditions, spinal injuries, acquired brain injuries, or ongoing medical needs that go beyond standard care. Our trained carers provide compassionate, personalised support with medication management, stoma or catheter care, mobility, and medical appointments, among much more.
This care allows people to receive our nursing care at home, so you can continue living your life in Liverpool however you like.

When to consider complex care
Complex care may be the right choice if you or a family member needs regular, clinically trained hands to help manage a condition safely. It’s also often helpful after hospital discharge, during recovery from a serious illness or injury, or when family members need extra support at home.
We offer visiting care, live-in care in Liverpool, and respite care, so you can find a solution that fits your unique needs, whatever they may be.

How much does complex care in Liverpool cost?
The cost of complex home care in Liverpool varies depending on the level of support and the type of care you need. Live-in, visiting, and respite care are priced differently, and nursing-led support can affect overall costs.
We provide a clear breakdown of costs after an initial assessment, with guidance on funding options, too. Take a look at our costs and funding page for more information.
If you need more information on our complex care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online. If you prefer to speak to a member of the team in person, pop into our local branch for a chat. We look forward to having you on board.
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