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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on TrustPilot
Locally managed service

Maidenhead

Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 16 reviews

Maidenhead

This branch covers where you need care:

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To learn more about how we can help call

01628702902 *If you are an existing customer, please use the branch phone number

Branch address

124 High Street, Maidenhead, SL6 1PT (see on maps)

Live-in care and visiting home care in Maidenhead

A historic town nestled on the bank of the River Thames, Windsor is a beautiful setting just a stone’s throw from the hustle and bustle of London’s centre. With the rich history of Windsor Castle – built in the 11th century by William the Conqueror and now a residence of the Royal Family – there’s plenty on offer in this stunning town, including care from your local team of Helping Hands carers.

With your independence at the heart of what we do, the team are here to provide bespoke home care services in Windsor, Maidenhead, Slough, Burnham, Cookham, Edham, Fulmer, Horton, Oakley Green, Hedgerley, Holyport, Boveney, Fifield and the surrounding areas.

Meet the team

Jake Smith

Meet Jake Smith, our Regional Care Director, South East

"Hi, I’m Jake and my role as a regional care director is to lead a highly skilled care team who understand the individual needs of their customer and deliver quality, person-centred care.
"Through our branch network and live-in teams, we strive in the south east to make every relationship between customer and carer special and provide tailored support so that our customers can stay in their own home. My aim is to make life a little easier for our customers and their families by giving them exemplary care in their own homes. The way we’ll do that is by being there when they need us and giving them the confidence in our ability to meet their individual needs."

Jacqui Wallendorf

Jacqui Wallendorf

Live-in Area Care Manager, South East

Read More
Kerry Feltwell

Kerry Feltwell

Regional Clinical Lead, South East

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care

Other services we provide at this branch

Visiting home care in Maidenhead

Each of our support packages are carefully tailored by our Maidenhead team to ensure that you are receiving the exact level of care that you need. Whether you are looking for visits that are once a week, little and often or regularly throughout the week, we’ll be there to ensure that you have the support you need to feel safe and independent at home.

The person-centred care packages from our Maidenhead team are entirely flexible to your needs, so if your care requirements change over time or an unexpected situation arises that means you need to make last-minute changes, our team will work entirely around you.

Whether you need support with your personal care, mobility, household chores or getting out into the local community, or you have more complex requirements that requires help with PEG feeding, tracheostomy care or stroke aftercare; we’ll be there for you.

Live-in care for round-the-clock support

Live-in care is a perfect alternative to residential care when you are in need of more intensive support but don’t want to leave the comfort of your own home. With live-in care packages available from as little as three days, a carer will live with you in your home so you can rest assured that you will always have someone to call on.

We understand that inviting someone new into your home can be daunting, but Anskaria and her team are here to offer guidance and support throughout your care journey to alleviate any worries you may have. What’s more, we won’t just find a carer to support you practically; we’ll work closely with you to select a carer that shares your hobbies and interests, so you have more than just care; you have friendship. So if you’re passionate about British history and want someone to enjoy the stories of Windsor Castle with, your carer will be there enjoying it with you.

To find out what is live in care, click here.

Domiciliary care to support you in Maidenhead

The need for domiciliary care can arise in any stage of life. Whether you have acquired a life-changing illness or injury and have to adapt to a new way of life, or you are in your more senior years and you require more support around the house; our Maidenhead team can arrange domiciliary care visits to support you with whatever it is you need. It may be that you are starting university and you would like support with getting around campus, or you are a caregiver for your partner and you would like some extra help so that you can spend your time together as a couple. Whatever it is you need, our team are here for you.

Specialised dementia care for you and your loved ones

There are over 850,000 people living with dementia in the UK. If you or your loved one are diagnosed, it’s important to remember that you are not alone and there is always help and support available to you. We understand that the time following a dementia diagnosis can be distressing for all involved, that’s why the team are here to offer guidance and support throughout each step of your journey with dementia.

The symptoms of dementia can vary from person to person and can have an affect on memory, speech and behaviour – to name a few. Our Maidenhead team will put a package of care in place that is tailored to you and your needs and easily adaptable as and when your needs change.

Elderly care to support you in Maidenhead

As we age, it’s not uncommon to require a little extra help in order to feel safe and independent in your home – that’s why the team will provide a bespoke package of care that caters entirely around your needs and requirements as you grow older.

Whether you are living with your partner and you would like some help to alleviate the pressures of supporting each other, or you are concerned for your loved one who is becoming increasingly frail in their senior years; whatever it is you need, we’ll ensure that you feel safe, comfortable and fully supported in the home that you know and love.

Personalised respite care for as long as you need it

Caring for a loved one can be one of the most rewarding jobs there is, but it’s important to take time out to relax and focus on yourself. With respite care from the team, you have the opportunity to have some rest and recuperation with peace of mind that your loved one is being cared for by one of our experts.

With carers that are local to you, we’re here to support you and your loved one whenever you need a break or in the event of an unforeseen emergency.

Fully-trained carers to support you in Maidenhead

Following a fine-tuned recruitment process, each of our carers complete a comprehensive training course that covers a variety of modules, including personal care, medication administration, safeguarding and dementia care. And with additional support and refresher training available at regular intervals, we ensure that each of our carers are only following the best and most up-to-date practices.

Like all of our branches, our Maidenhead office is fully regulated by the Care Quality Commission (CQC), so we ensure that we are always providing a high-quality service that is safe, effective and responsive. And what’s more, we are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.

Find out more about care in Maidenhead

If you’d like to speak with the team about the care packages that are available for you, please call our team. We’re here to take your call seven days a week.

If you’d rather meet face-to-face, you’re welcome to pop in and see us in our branch, or we can meet you somewhere that is most convenient for you.

Call us on 01628702902 Talk to us on live chat Request a call back

Reviews

We are actively collecting and monitoring our reviews and feedback for Maidenhead to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 16 reviews

Outstanding88%
Excellent12%
Good0%
Satisfactory0%
Poor0%

taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

5 out of 5

from 2 reviews

Our credentials

Our Maidenhead branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

124 High Street, Maidenhead, SL6 1PT Show on Map

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