Reviews for our Southend-on-Sea Branch
and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
I am very grateful to a family friend recommending Helping Hands for my mother. From what I have seen, the team is committed to engaging with their client, regardless of the challenges posed by the habits of a lifetime. Accepting care has been a challenge, and I suspect I would be the same. Helping Hands has continually tried to work with the issues faced and adjusted where necessary. Without Helping Hands, my mother would likely be in a home – and very unhappy as a result. With Helping Hands, Mum is able to stay at home. If more care is needed in the future, I’m pretty sure Helping Hands will be available for her.
Proactive communication, very pleasant staff and carers seem to be very good & willing to help out in any way – it’s been a good experience
Great sitting service . Matched us with fantastic carer
Very helpful
A nice pleasant attituded lady
Very pleasant atitude and i got a posotive resulte
Very easy to deal with and pleasant
Very friendly efficient and helpful response to my initial enquires
Excellent interview very professional and productive, asked all the right questions and was quite charming. Overall the perfect interview.
They were very helpful when we desperately needed help. Amy from Southend was wonderful and I’ve met one of the carers and she’s lovely and I feel happy and confident that my uncles needs are being looked after. So thank you
The person Ispoke with was very polite and was very professional in asking the questions I was required to answer and was also very knowledgeable about the procedures.
Very pleasant, made feel at ease..Thank you??
The discussion was very comprehensive, allowing for an explanation of mum’s current and potential future needs. I was given reassurance of ongoing assessment and therefore the adaptability of any care package provided. The financial aspects were explained clearly, and the date for the initial assessment planned within just a few days. Thank you.
Everyone who visited mum and dad were both caring and helpful and mum and dad were very happy
Very helpful. listened to what I wanted. Very friendly
My dad liked the young man who came, his dinner was cooked well
Very helpful and positive
Good communication and prompt promised return call