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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on TrustPilot
Locally managed service

Southend-on-Sea

Little and often, from temporary visiting home care to 24 hour live in care. With branches nationwide.

Reviews for our Southend-on-Sea Branch

Carole Kerton-Church and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.9 / 5

4.9 rating

Based on 17 reviews
Outstanding94%
Excellent6%
Good0%
Satisfactory0%
Poor0%
Have you organised care from our Southend-on-Sea branch? Leave a review

Read our Reviews

5.0 rating
19 December 2020

Proactive communication, very pleasant staff and carers seem to be very good & willing to help out in any way – it’s been a good experience

Gary Parrott
5.0 rating
20 November 2020

Great sitting service . Matched us with fantastic carer

Karen Van Coevorden
4.0 rating
8 December 2019

Very helpful

Angela Burrill
5.0 rating
25 November 2019

A nice pleasant attituded lady

Mr Binns
5.0 rating
19 November 2019

Very pleasant atitude and i got a posotive resulte

Mr Binns
5.0 rating
7 October 2019

Very easy to deal with and pleasant

Christopher Stooke
5.0 rating
28 September 2019

Very friendly efficient and helpful response to my initial enquires

Sarah
5.0 rating
30 August 2019

Excellent interview very professional and productive, asked all the right questions and was quite charming. Overall the perfect interview.

Paul Williams
5.0 rating
23 August 2019

They were very helpful when we desperately needed help. Amy from Southend was wonderful and I’ve met one of the carers and she’s lovely and I feel happy and confident that my uncles needs are being looked after. So thank you

Linda Scates
5.0 rating
21 August 2019

The person Ispoke with was very polite and was very professional in asking the questions I was required to answer and was also very knowledgeable about the procedures.

Cheryl Davis
5.0 rating
16 August 2019

Very pleasant, made feel at ease..Thank you??

Laura Bryce
5.0 rating
27 June 2019

The discussion was very comprehensive, allowing for an explanation of mum’s current and potential future needs. I was given reassurance of ongoing assessment and therefore the adaptability of any care package provided. The financial aspects were explained clearly, and the date for the initial assessment planned within just a few days. Thank you.

Laureen Hall
5.0 rating
28 May 2019

Everyone who visited mum and dad were both caring and helpful and mum and dad were very happy

Lyn Lawrence
5.0 rating
23 May 2019

Very helpful. listened to what I wanted. Very friendly

Kevin Gentry
5.0 rating
9 April 2019

My dad liked the young man who came, his dinner was cooked well

Tracy
5.0 rating
7 April 2019

Very helpful and positive

Christopher Stooke
5.0 rating
5 March 2019

Good communication and prompt promised return call

Allan Vernes

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