At Helping Hands, we’re proud to be fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales. We’ve been a fixture in the capital since we began providing care at home 36 years ago, and our amazing carers in the Southwark area will ensure you live as well as possible at home.
All our care plans are tailored entirely to you so that the support you receive can change as your requirements do. We provide you with a dedicated service that is as flexible as it is competent, with compassion always at the forefront of our delivery.
Quality care at home
From short term support to longer term visits and live-in care, our West Southwark team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
I have 13 years of experience in homecare, currently serving as Branch Care Manager at Dulwich. I'm dedicated to delivering high-quality, person-centred care, with a...
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
Our Reviews
Fully regulated by the CQC
Our West Southwark branch is fully regulated and accredited by the CQC
Our aim is to ensure that you can continue to live your life safely and independently with no compromise to your day-to-day routine. So, whether you need a carer to pop-in less often to help you manage your day, or more intensive support for complex or clinical conditions, we’re here to help. Our carers can support with every aspect of your daily routine, such as housekeeping, personal care, and medication.
24/7 Live in care support you
We know it can be difficult when you or a loved one needs more intensive support. Do they remain in their beloved home, surrounded by familiar things and memories, or do they have to move into residential care? With live-in care they get the best of both worlds! Care and support around the clock on both a practical and emotional level, delivered by a compassionate carer who will always be there.
Why Helping Hands is better than a care agency in West Southwark
We employ all of our carers directly, so you don’t need to worry about any additional paperwork or fees. We ensure that each of our carers receive full background checks, such as Disclosure and Barring Service (DBS) screenings, as well as regular refresher training courses to ensure that their skills and practice are always at the best that they can be. You just don’t get this dedication to staff development with care agencies.
Qualified carers providing a variety of care services in West Southwark
If you’re struggling with your daily routine and finding it difficult to carry out the tasks you need to, we can help. Our carers will support you, regardless of the condition you’re living with. We support people living with dementia, cancer, and other serious conditions, as well as those living with lower-level support needs. We build on our carers’ skills and offer qualifications, so they always have the latest experience.
