Tom Bollingmore and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
I want to thank the staff at Wimbledon branch for the help they have given me for my partner Stanley Green. We have only recently arranged daily care, to help me with housework. Unfortunately I was admitted to hospital on Friday and am still there. The carers have been great, especially Victoria and Marian who have been absolutely great especially today when Stanley did not hear to give access. I was so worried. All ok now but I don't know what I would have done without you all Thank you SO much. Hilary Wilkinson.
Our issue with mum was acute and Helping Hands responded very quickly and we were able to get something in place within 2 days. It's early on in our journey with your company. We are still trying to work out what we need.
Excellent service provided overall.
The assessor took plenty of time, was very interested in getting to know the lady in question and provided clear answers to all questions
Helpful and informative.
Angie was very reassuring regarding our requirements. She was very caring and professional.
The assessment was carried out in a friendly and efficient manner with clear explanations and advice. We were also given ample time to talk about our expectations and to ask questions.
Efficient response
Empathetic and genuine
She clearly understood importance of my parents trust and focused on them.
Very friendly and helpful
My queries were dealt with and details were explained sensibly and the person seemed knowledgable and caring
Polite and informative.
Super response: prompt, extremely understanding and very pleasant, very efficient in arranging an assessment during the call. Thank you very much.
Very polite. Very punctual, very professional!
She was very pleasant, friendly, helpful & thorough, & good with Jean
The staff were very helpful and knowledgeable and informative. The assessment has been arranged very quickly and I look forward to meeting them.
Helpful & informative conversation.
Angi kind, thoughtful, gentle respectful, interested. Re assuring, feels like a Safe pair if hands someone we can trust
Very efficient
Informative and appeared flexible in health and safety issues
Consistent, available and helpful staff at the end of the phone. Prompt and supportive. Communicative proactively, good care provided at home.
Prompt and friendly.
Christine gave me so much helpful information, and was easy to talk to.
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |