Our Worthing branch is home to a locally-managed home care service made up of selfless staff with a dedication to constantly improving their skillset. By going above and beyond to understand our customers’ requirements and provide the support they need to maintain an independent lifestyle, we provide the local communities with a helping hand they can rely on with fully-trained staff who are regularly monitored by the Care Quality Commission.
With a dedicated team of private carers across Coombes, Ferring, Lancing, Rustington, Sompting, Steyning, Washington and the areas surrounding Worthing, Branch Manager Justyna and her team are here to provide compassionate, person-centred support that enables you to remain independent at home.
Situated on the south coast overlooking the English Channel lies Worthing, former home of the famous writer, Oscar Wilde. With an abundance of heritage and history, Worthing is now also a residence of one of the leading home care providers in the UK: Helping Hands.
Our professional team of carers can offer a whole host of different care options, from short, regular calls with visiting care or temporary support with respite care, all the way up to full-time live-in care. No matter your condition, there is a Helping Hands carer prepared to undertake the responsibility of supporting you in a manner which aids the continuity of your routine and encourages your wellbeing. Find out more about how we can support you at home by calling us today!
"I am responsible for the day to day running of the Worthing Branch, making sure that my Carer Team are well trained and well-led, as well as making sure that our customers are happy with the amazing service that we provide. I previously spent many years working in the Energy sector and I found it soulless! During lockdown last year I decided I wanted to start a new and more meaningful career, I discovered Helping Hands and I’ve never looked back."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 160 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
Since our inception in 1989, our focus has been to provide outstanding, person-centred home care to each and every one of our customers across England and Wales. And with 30 years’ experience in doing just that, we know exactly what it takes to get it right. With your independence at the fore, Justyna and her team will work closely with you to gain an understanding of your needs, preferences and routines, so we can provide a personalised care plan that is suitable for you.
With visits starting from as little as 30 minutes per week, our Worthing team will work entirely around you so you can feel safe and supported at home – with no compromise to your independence. Whether you need support with the practicalities such as personal care, household chores and meal preparation, or simply a friendly face to pop in for a cup of tea and a chat so you have some companionship, our Worthing team will are here to support you in any way you need.
Live-in care is exactly what it says in the name: a live-in carer will come and live with you in your home to provide round-the-clock support for whenever you need it. With empathy and discretion, our Worthing team will ensure that your needs are catered for at all times – no matter what time of the day it is. Whether you are living alone and would like someone to support you around the house, or you are a usual caregiver for your partner but you would like someone to alleviate some pressure so you can enjoy your time together as partners instead of ‘patient’ and ‘carer’, Justyna and her team are here for you.
We understand that, when it comes to care, everyone has their own individual needs and preferences – regardless of their condition. That’s why Justyna and her team will ensure that your care package is completely unique to you. Whether you are living with a condition that affects your mobility and you’d like someone to support you with managing your home and work life, or you would like a carer to help you maintain the hobbies that are important to you, our Worthing team are here for you.
Because we’re a private care provider rather than a care agency, we at Helping Hands can offer you an exceptional care service that encompasses full carer support, fully-trained and motivated carers, and no unexpected fees for you. We’re better than a care agency because we employ all of our carers directly and we make sure they’re paid properly and on time. Often care agencies will require the customer to manage payments to their carer themselves, resulting in all sorts of stressful, time-consuming paperwork. All of our care provision is independently regulated and fully managed, so you can be confident that you’ll always be our top priority.
Home is where the heart is; that’s why Justyna and her team provide expert domiciliary care that enables you to feel safe and independent in your home. And as a company that was built on a foundation of family values, we’ll work closely with you and your family so that you are always in control of your own care.
Whether you want visits that are little and often or more intensive support for a clinical condition, we’ll build a care package that is entirely focused around you and your needs. And with no restrictions on visitors, mealtimes or menus, the only person who decides how you receive your care is you.
The time following a dementia diagnosis can be distressing for you and your family. And with so many variants and complexities behind the condition, we understand that the details of your diagnosis can often be difficult to digest. But with expert dementia care from Justyna and her team, we’ll be there to give you the best level of guidance and support for you and your loved ones.
From dealing with memory loss to understanding how to manage challenging behaviour, our Worthing team are here to help you and your loved ones come to terms with your condition and learn how to manage the symptoms that come with it – whether that’s through communication or creating a life story book.
The inevitable stages of aging can often come hand-in-hand with a noticeable impact on our physical and mental abilities. Our bodies can often become weaker and our minds aren’t always as quick as they once were – but that doesn’t mean that you have to forego your independence if you’re feeling like you could use a little extra support.
You may need some practical support with your personal care, meal preparation and medication administration, or perhaps you enjoy a morning walk along the seafront but you don’t feel confident going alone anymore. Whatever it is you need, Justyna and her team are here to ensure that you have the support you need to feel safe and independent in the place you know best.
We understand that care needs can be unpredictable, and they can arise and change at such little notice that finding an alternative seems almost too difficult. But with respite care from Justyna and her team, we’ll ensure that you have a personalised respite support plan in place that is ready for whenever you need it – often within 24 hours of your initial enquiry.
Respite care is available for any occasion; you may be about to be discharged from hospital and would like some extra support whilst you get back on your feet, you may be looking to take a small break away but would like some help whilst you’re away from the familiarities of your own home or perhaps your usual caregiver has to tend to an emergency elsewhere. Whatever it is you need, we’ll provide a seamless transition between carers and ensure that your usual routines are followed to a T.
Over the course of our 30 years, we have received a number of accolades that we’re immensely proud of – such as being the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care and becoming a dedicated member of the Dementia Action Alliance (DAA). But none of this would have been possible if it wasn’t for the commitment and compassion of our wonderful carers, support staff and management teams.
Each of our carers are directly employed with us, so you don’t have to worry about any additional paperwork or agency fees. And following our stringent recruitment process, each of our carers complete an award-winning training course that includes moving and handling, personal care, safeguarding and medication administration, as well as regular refresher courses to ensure that their skills and expertise are always at the best that they can be.
Like all our branches, our Worthing office is fully regulated by the Care Quality Commission (CQC), so you can rest assured that you are always receiving a service that is high-quality, responsive and effective.
We are actively collecting and monitoring our reviews and feedback for Worthing to ensure our customers receive the best possible live in and home care service.
4.9 out of 5 stars, from 27 reviews
Our Worthing branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
5 Offington Lane, Worthing, West Sussex, BN14 9RY Show on Map