Andrew Lockhart-Mirams
I am not a client but today, mid morning, my wife and I were at the Costa Coffee shop oposite the British Wool factory in Canal Road, Bradford and we saw one of your ladies helping one of your clients - who we later knew to be called Ruth - both in the coffe shop ansd then getting into a black car. I was so impressed with the care that Ruth was being given, that I told your lady how impressed I was. My own career as a solicitor was 40 years in health care and I have seen a lot of the industry. Your lady said that the comments "Had made her day" and she told me she worked for you. Her level of care and love was at the very top end and I hope you will mention this apprecation to her.