Trusted care at home From regular home visits to full time live-in support, our home care is tailored to you.
Our home care services
For 36 years, we’ve been helping people live well in the homes and
communities they love.
Live-in care
If you need help around the clock, our carers can live with you in your home. You can maintain your independence and have the reassurance of always having someone nearby.
Visiting care
From 30 minutes a week to regular visits throughout the day, our visiting carers can support you with the help you need, from meal preparation and managing medication to personal and nursing care.
Respite care
If you have spent time in hospital and need help at home while you get back on your feet, we’re ready to step in and help. We also provide short-term support if your regular carer needs a break.
What our customers are saying
Rated excellent on TrustPilot, with over 5,000 official Trustpilot reviews.
Why choose Helping Hands
Great care relies on great people.
Through our rigorous recruitment process we find those special people with the right levels of empathy and compassion to care for your family as we would want our own families to be cared for.
We directly employ every single one of our carers. We’re proud of our training programme and the ongoing support we provide to our people so they feel they can deliver at their best, for you. We never use agency staff.
Supporting families
We’re also here to support families when finding care becomes a family decision. From helping choose the right care on behalf of a loved one to proactively keeping in contact with wider family members when care is in place, we like to keep the lines of communication open so we can respond and adapt quickly if care needs change.
Find out more about why we’re one of the most trusted private homecare providers in the UK.
A fully regulated home care provider
Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)
This means we need to consistently meet high standards and are monitored by our regulators.
Why is being a regulated care provider important?
Independent inspections of our service, giving you peace of mind
Fully vetted, high-quality carers
Guaranteed training and development for our staff
3 simple steps…
How to organise care
Speak to our team
Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available 7 days a week.
Book a free care assessment
Your local Helping Hands care manager will visit you to understand your needs and preferences and discuss how we can help. We can visit you at home, in hospital or even a care home to carry out the care assessment.
Confirm your care package
We create a tailored care plan for you to review. Once you’ve agreed the plan, we can organise care in as little as 24 hours.
Here to help in whatever way we can
Our customer support team are approachable, kind, and ready to help, and will never try to push you into making any decisions you’re not fully comfortable with. Whatever your reason for calling, we’d love to chat.
