Who is visiting care for?

It may be that you have lost confidence following a fall or that you need extra support after a period in hospital. Or maybe your care needs have increased and you would like a little more support on a regular basis. Whatever your need, the extra help our home care services provide can make all the difference.

With Helping Hands, visiting care can start from as little as 30 minutes a week to up to several visits a day. We believe in offering a truly quality service, providing the care industry’s renowned carer training and full ongoing support to each of our carers so they can give the very best level of care to you.

From the reassurance that someone is with you right through to full personal care, whatever your need – we can help.

We are there to encourage, prompt and remind you about the things you can still do and want to do for yourself whilst being able to provide full support for the things you can no longer manage. We can support with washing, dressing, continence care, bathing, showering, hair and make-up – whatever you need in order to feel good about yourself.

At Helping Hands, we do things your way, to your preferences. And we provide the flexibility of visits from 30 minutes a week to up to a few visits a day and even full-time live-in support. With us, home care can easily lessen or grow if or when your needs change.

At Helping Hands we believe that prevention is better than cure. Many of our customers are concerned about falling, and often this is the cause of great anxiety for them and their families. Having a visiting carer popping in during the day and evening is often enough to provide reassurance, and of course during their visit they can help with aspects of daily living to reduce your vulnerability to falling. Having a carer visiting does also mean that if you have fallen, our carer can raise the alarm and seek help for you immediately.

Falls are a major concern because of the implications and long term damage they can have, especially to someone who is already frail. Age UK, the nation’s champions for older people, run an annual campaign to raise awareness about falls. They say, “A fall can destroy confidence, increase isolation and reduce independence”.

Perhaps you are currently supported by family, friends or neighbours and your needs have increased. It is often at this stage that our customers come to us in order to put care arrangements in place.

A survey run by Carers Week found that two in five unpaid carers are putting off medical treatment to care for a loved one. We can support you to readdress the balance. What’s more, your family can remain as involved as you want them to be while one of our professional carers regularly visits to meet your requirements.

The benefit of visiting care, and our live-in care services, is that family can take a step back and have a well-deserved break. We can support with short regular visits or longer sits, maybe for a whole afternoon or overnight. We can even provide live-in respite care, on a temporary basis.

With nearly 30 years’ experience in providing home care, we understand the very specific daily challenges of living with and caring for someone with dementia. When you choose Helping Hands, it will be with the reassurance that appropriate dementia care will be provided at home. A visiting carer will be sensitive to your individual needs, have a good level of understanding of your condition and be able to provide as much reassurance, support and guidance as required.

Working in partnership with Dementia UK, we have developed special resources to help carers and families alike engage and orientate those living with dementia at home.