We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Helping Hands Logo
Find your branch
CQC & CIW Regulated
Receive care in 24 hours
4.5 Star Rating
Rated Excellent on
Trustpilot
Industry leading carer training

Cost of emergency care

Cost of emergency care

How much does emergency care cost?

Emergency care is necessary when you or a loved one require care at home in a hurry, usually within 24 hours.

You might need emergency care because your regular carer has had to go home unexpectedly leaving you without care, or it could be that you’re cared for by family who have been taken ill themselves. Alternatively, you may need support after an accident, or perhaps you’ve been given a short-notice hospital discharge.
We can offer emergency care on either a visiting care or live-in care basis. Regardless of your circumstances, thanks to our experience supporting thousands of people in their own homes since 1989, Helping Hands really are the homecare experts and the ones to trust with yours or your loved one’s care.

An older woman with short blonde hair and glasses smiles while knitting a grey garment, sitting on a wicker chair indoors and talking to another person whose back is facing the camera.
Visiting emergency care
Visiting care is where you have regular, prearranged visits from one of our carers who will carry out your requirements in the comfort of your own home. Visiting care can cover every aspect of your care, including medication, personal care, housework and much more.
Our visiting care starts from £32.40 per hour for one-to-one personal home care
Flexible costs for visits lasting 30, 45 or 60 minutes, depending on your personal preferences
Each visit comes with a call-out fee of £4.50 per visit to cover travel costs for your carer
Learn More
Two women sit on an outdoor bench covered with a striped blanket, enjoying drinks and smiling at each other. A picnic hamper with plates and cutlery is set between them. A hedge and green grass are in the background.
Live-in emergency care
Live-in care is the perfect solution if you do not want to be at home alone, or if you would appreciate round-the-clock companionship as well as the same high standards of care that you get from our visiting service. It also provides you with proactive help at the times you really need it.
Live-in care for a single person starts from £1,675 per week, with one-to-one support from an expert carer
Prices for live-in care for a couple start from £2,125 per week, offering excellent value for money
You can also organise emergency respite care, with prices starting from £345 per day
Learn More

Is emergency care cheaper than a care home?

Whilst not always cheaper than a care home, emergency care at home is an increasingly popular alternative to a care home. When you are in need of care with a fast turnaround, whether for yourself or a loved one, we will always do our best to keep our prices clear and easy to follow, meaning there won’t be any unpleasant surprises when your bill arrives.

Furthermore, we’re not a care agency, so you don’t have to worry about agency fees or retainers. We directly employ all our carers, meaning you pay us and we pay them; simple.

An older man with glasses and a younger woman sit on a sofa, smiling and laughing together while looking at a tablet device. The atmosphere is warm and friendly.

The cost of an urgent care visit

If you adore where you live and have no desire to leave then why should you, just because you require extra support at home? You may have been struggling with the natural results of ageing and perhaps you are finding everyday tasks more difficult than you used to, or maybe you have been diagnosed with an illness or you’re recovering from a fall.

We have a team of knowledgeable customer care advisors who will be able to offer advice and guidance on helping you decipher the complicated funding and benefits options that exist. We also have lots of information on our website regarding paying for your care, as well as FAQs about care funding and how to discover if you’re eligible.

A woman in a purple uniform smiles and kneels on the grass, stroking a small, curly-haired dog. Trees with autumn leaves are blurred in the background.

Paying for emergency care

When it comes to costs, we keep things as simple and straightforward as we can.

Paying for your care shouldn’t be a complicated matter. Whilst the majority of our customers pay for their care privately, depending on your circumstances there may be an opportunity for you to access home care funding from either your Local Authority or Clinical Commissioning Group.

We are able to accept direct payments, so if you’re receiving funding through social services and have opted for direct payments, we’re able to accept top-ups. This means that we can support you whatever your circumstances and help you to live your best life possible in the place you love most.

Two women stand by an open car boot, smiling as they hold reusable shopping bags filled with groceries, including flowers and a carton.

Arranging emergency care

We try to make arranging care simple and stress-free so that we can focus on what really matters: your care needs. Speak to our team today to begin your journey.

Speak to our team​

Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available 7 days a week.

Book a free care assessment

Your local Helping Hands care manager will visit you to understand your needs and preferences and discuss how we can help. We can visit you at home, in hospital or even a care home to carry out the care assessment.​

Confirm your care package

We create a tailored care plan for you to review. Once you’ve agreed the plan, we can organise care in as little as 24 hours.​

Speak to a care professional today