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Dementia carer training

More jobs, more training, more support. Join Britain’s best home care team.

Preparing carers for dementia care

Dementia is becoming more prevalent; numbers are approaching one million people in the UK for people living with dementia and according to the NHS, once over the age of 65, “the likelihood of developing dementia roughly doubles every five years.”. Therefore, more and more people are finding themselves affected by dementia, either directly or by association, and are seeking support for themselves or their loved ones, needing to understand more about how best they can live with the different symptoms caused by dementia.

Because at Helping Hands we have been supporting people living with dementia for more than 30 years, we are dedicated to ensuring everyone gets to live as well as they can with dementia, remaining comfortably in the home they love for as long as possible. We feel we have a responsibility for ensuring our carers are knowledgeable about dementia and the different diseases and causes of it, such as Alzheimer’s, vascular and Lewy Body dementia.

Working with dementia

We are a dementia specialist company and proud to be so, and since 1989 we’ve cared for thousands of people living with dementia, helping them to remain in the home they love for as long as possible.

Because we’ve been caring for dementia care customers for so long, we consider it vital that we always place extra special importance on providing memory care training of the highest possible standards for our carers. When working with our customers who are living with dementia, our emphasis is always on helping them to manage the routines they enjoy, while still being able to take part in activities they love.

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I thoroughly enjoyed the dementia training session. I do gratefully appreciate all the opportunities that Helping Hands have given me since starting… I am beyond thankful.

Sunshine, a carer with Helping Hands

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Memory care training and how we do it

All of our private carers undergo dementia awareness and training during their Helping Hands career, from initial instruction when they first join us, to various opportunities for updating their skills through professional development opportunities. We have an extensive programme of live and virtual coaching that offers both short courses and in-depth instruction for our carers, and any of them who wish to update their knowledge about the causes of dementia and how best to support our customers are encouraged and supported to do so.

When an individual is working with dementia it is vital to keep skills up to date as new developments and updated techniques for support become known. At Helping Hands, we have a range of different learning options for our carers, so that they always best know how to care for their customer living with dementia. This starts with their local care manager, branch team and area colleagues, as well as our team of clinical nurses, all of whom are highly knowledgeable about many of the different forms of dementia, plus our dementia champions and regional assessment teams.

As a company we also participate widely in activities and events related to spreading knowledge and understanding of dementia and its causes, such as attending the Alzheimer’s Show in London, which we did again this year. We are also members of the Dementia Action Alliance, which is made up of over 700 organisations committed to transforming the quality of life of people living with dementia in the UK, and the millions of people who care for them. The Dementia Action Alliance is hosted by the Alzheimer’s Society and works to a programme agreed by the whole membership, people living with dementia and their carers.

Join the dementia home care industry experts

Because dementia is not in itself a disease, rather a collection of symptoms that are a result of different diseases such as Alzheimer’s, there can sometimes be confusion for family members about the best way to help someone to live their best life when living with dementia. Because we work hard to raise awareness of dementia, while fully supporting our customers living with various symptoms, we can effectively help family members to better understand memory loss, behaviour changes, and other associated symptoms.

Through knowing how best to communicate when someone loses their ability to verbalise, how to manage when a person refuses to eat or keep themselves clean, as well as support with many other symptoms, our carers will always be supported to best care for their customers.

By joining Helping Hands as a carer, you are not only committing to always delivering the very best care possible, but also beginning on a career path that will see no limit to what you can achieve.

Many of our managers originally joined us as carers, and we work tirelessly to mentor our employees to develop to the fullest of their potential, whenever possible. We even have an in-house academy that helps carers every step of the way to progress within the company, and by keeping our dementia output constantly updated, we are equipping our employees with the skills they need to know how they can make all the difference to their customers’ lives.

Talk to our friendly recruitment team today to learn more about joining one of the UK’s foremost private home care company, with branches across the whole of England and Wales. We can answer any questions you may have about working for us straight away, or if you love what you’ve already heard about us, why not apply today?

Julia's story: A dementia champion in the making

While Julia was caring for Mr Watts, an elderly man who is living with dementia, her manager noticed how well she was dealing with the sometimes challenging scenarios she faced. Predicting that Julia was a good candidate for the advanced dementia carer training, her manager put her name forward for the course.

Following the course, Julia couldn’t wait to put her newfound knowledge into practice. She’s now a confident dementia carer with a deep understanding of the condition and how to better handle some of the difficulties being faced on a daily basis.

Julia is now a dementia champion for Helping Hands, and is sharing her dementia care advice across our network of carers.


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