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Locally managed service

Care Management Team

More jobs, more training, more support. Join Britain’s best home care team.

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Putting the care in care management

With the help and expertise of our care management teams, we’re enabling our carers across the nation to provide the highest standard of care to our customers. See how we keep our operations running smoothly.

Our care management team includes:

  • Live-in care managers – supporting our customers and live-in carers
  • Branch managers – ensuring the smooth running of our nationwide branches
  • Regional clinical leads – enabling expert support for customers with more complex healthcare needs
  • Carer services – helping to place live-in carers across the country
  • Compliance and risk experts – ensuring we meet and exceed our regulatory standards

Search our latest vacancies at Helping Hands if you’d like to join our team. Alternatively, email our Salaried Recruitment Manager

Meet a branch manager

Sophie Pritchett, Barnet Branch Manager

Sophie Pritchett Sophie has been with Helping Hands for over two years, starting her journey as care coordinator and quickly progressing on to branch manager of our team in Barnet, London.

“I decided to join Helping Hands because I wanted to be part of a company which shares the same values and passion for care that I do. Helping Hands takes great pride in their staff and this is something I feel very passionate about. I thrive on providing a good quality service to my customers and I go home every day knowing I have helped people in my community to stay in their homes for as long as possible. I feel honoured to be working for such a company and I wouldn’t change a thing!”

Meet a Regional Clinical Lead

Samantha Atkins, Central Clinical Lead

Samantha has been with Helping Hands for some time and loves being able to help customers stay in their own homes with tailored care to suit their individual needs. She has worked alongside nurses, occupational therapists, physiotherapists, psychologists, dietitians, speech and language therapists, and carers.

As well as this, Samantha has worked with a training company providing training to both care workers and student nurses on a range of subjects, including manual handling, safeguarding, infection control, health and safety, and palliative care.

Samantha explained, “My most recent experience has been as the clinical lead/deputy manager in a nursing home, covering areas such as palliative care, dementia care, and chronic conditions such as chronic obstructive pulmonary disease, Parkinson’s disease and heart failure.”

Samantha is extremely passionate about care and she will always go the extra mile for her customers. She is a Registered Nurse with the Nursing & Midwifery Council.

Meet our nursing team

Meet a branch manager

Denny Cloonan, Solihull Branch Manager

Denny is one of our incredible branch managers. “I’ve been with the business for over 10 years now after beginning my career here as a part-time carer,” she explained. “Now I’m the manager of our Solihull branch.

“My role is to support both carers and customers throughout their care journey, making sure the best quality service is provided for those living in the local community. I am also a dementia champion, which has really developed my understanding of support and supervision for those working with, and living with, the condition.”

Denny added, “I am always astounded by the quality and commitment of our carers – we handpick them for their personality and their compassion. My role is supporting them so they can concentrate on taking care of our customers.”

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