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Locally managed service

Care Management Team

More jobs, more training, more support. Join Britain’s best home care team.

Putting the care in care management

With the help and expertise of our care management teams, we’re enabling our carers across the nation to provide the highest standard of care to our customers. See how we keep our operations running smoothly.

Our care management team includes:

  • Live-in care managers – supporting our customers and live-in carers
  • Branch managers – ensuring the smooth running of our nationwide branches
  • Regional clinical leads – enabling expert support for customers with more complex healthcare needs
  • Carer services – helping to place live-in carers across the country
  • Compliance and risk experts – ensuring we meet and exceed our regulatory standards

Search our latest vacancies at Helping Hands if you’d like to join our team. Alternatively, email our Salaried Recruitment Manager

Meet a branch manager

Sophie Pritchett, Barnet Branch Manager

Sophie Pritchett Sophie has been with Helping Hands for over two years, starting her journey as care coordinator and quickly progressing on to branch manager of our team in Barnet, London.

“I decided to join Helping Hands because I wanted to be part of a company which shares the same values and passion for care that I do. Helping Hands takes great pride in their staff and this is something I feel very passionate about. I thrive on providing a good quality service to my customers and I go home every day knowing I have helped people in my community to stay in their homes for as long as possible. I feel honoured to be working for such a company and I wouldn’t change a thing!”

Meet our Senior Regional Clinical Lead

Deanna Lane, Senior Regional Clinical Lead

Deanna Lane

Deanna has been with Helping Hands since July 2020 and loves being able to help customers stay in their own homes with tailored care to suit their individual needs. Deanna has worked within vascular and bowel surgery, tracheostomy and ventilator care, stomas, PEG feeding tubes and supporting young adults with spinal injuries throughout physiotherapy.

As well as this, Deanna worked within a residential home care setting from 2008 until 2020, and won the Care Home Manager of the Year award in 2012 at the Great South West Care Awards.

Deanna said: “I chose to work with Helping Hands as I researched their ethos of giving personalised and safe care to those living in their own homes and found that they have an excellent track record and I wanted to be part of that.  I am passionate about great care and ensuring this gets recognised. ”

Deanna is extremely passionate about care and she will always go the extra mile for her customers. She is a Registered Nurse with the Nursing & Midwifery Council.

Meet our nursing team

Meet a branch manager

Denny Cloonan, Solihull Branch Manager

Denny is one of our incredible branch managers. “I’ve been with the business for over 10 years now after beginning my career here as a part-time carer,” she explained. “Now I’m the manager of our Solihull branch.

“My role is to support both carers and customers throughout their care journey, making sure the best quality service is provided for those living in the local community. I am also a dementia champion, which has really developed my understanding of support and supervision for those working with, and living with, the condition.”

Denny added, “I am always astounded by the quality and commitment of our carers – we handpick them for their personality and their compassion. My role is supporting them so they can concentrate on taking care of our customers.”

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