Tracheostomy care from Helping Hands
Nursing-led tracheostomy care enables people to manage their tracheostomies at home.
Nursing-led tracheostomy care from Helping Hands is designed to enable individuals who have undergone the procedure to manage their tracheostomies at home.
We understand that it can take time to adapt to a tracheostomy tube, and that eating, talking, exercising, and keeping the tube clean and free of blockages can all be difficult at first. We also know that living an independent lifestyle with a tracheostomy is easily achievable with the right support from our team of expert clinicians.
Call us to discuss your options
Call our friendly team today to find out more about our tracheostomy care and arrange a convenient time for a care assessment in your home
Free clinical assessment
Your local Helping Hands manager will arrange a free assessment in your home with a clinical nurse manager to determine your needs
Matched with an expert carer
You’ll be matched with a care team who possess the correct experience and the right personality to support you in your daily routine
We take care of your carer
It takes a special combination of patience, empathy and compassion to be a Helping Hands carer.
That’s why we’re extremely proud of our exceptional people and why we’re trusted by so many families to provide care and companionship to those who need support, across the country.
We make sure we continue to support our people after the join us, so they can deliver at their best for you, the customer. In 2024, we were recognised by the Financial Times as a Top 500 employer.
We directly employ all our carers
Every Helping Hands carer is directly employed by us, meaning everyone receives holiday pay, annual leave and pension contributions.
A supportive culture
We ensure our carers have access to dedicated managers and the help and support they need to carry out their role.
Comprehensive training and ongoing development
Our comprehensive training ensures our carers are fully ready to provide a wide range of support to customers from day one while our professional development programme ensure our carers can continue to develop their skills and access opportunities.
Reward and recognition
Our carer Reward and Recognition Programme – Moments of Kindness – celebrates the impact of small gestures and the actions of carers who go the extra mile to create joy, raise a smile, or offer reassurance or a sense of calm. Winners receive shopping vouchers and are featured in our magazine, Voices.
How can a tracheostomy carer help you?
When you have a tracheostomy, a carer at home can be a valuable source of support.
At Helping Hands, we take a holistic, person-centred approach to our home care. This means that your well-being will always be at the heart of every element of your care plan, including ensuring your carer is fully trained and equipped to meet your needs.
All care staff involved in airway management support will receive intensive tracheostomy training, which is delivered by the Helping Hands clinical team. We’ll also constantly monitor your needs and your condition with the help of one of our specialist nurses, so that we can make changes to your support as required.
Our carers can support you through:
Managing your tube
Your carer can help keep your tracheostomy tube clean and free of blockages
Ventilator care
Carers will receive ventilator care and management training if you need assistance with a ventilator
Medication assistance
All of our carers are fully trained to help you organise and administer your medication
Personal care
Your carer can provide discreet support with bathing, dressing and continence care
Household chores
From doing the laundry to doing the vacuuming, your carer can stay on top of the housework
Caring for your pets
Your carer can lovingly help look after your pets, including feeding them and taking them for walks
Preparing meals
Whether you want your favourite meal or nutritious snacks, a carer can prepare food for you
Valued companionship
From chats over a cup of tea to joining you on day trips, our carers are great companions
Errand support
Your carer can collect prescriptions on your behalf or lend a hand with the weekly shop
3 simple steps…
How to arrange tracheostomy care
Speak to our team
Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available 7 days a week.
Book a free care assessment
Your local Helping Hands care manager will visit you to understand your needs and preferences and discuss how we can help. We can visit you at home, in hospital or even a care home to carry out the care assessment.
Confirm your care package
We create a tailored care plan for you to review. Once you’ve agreed the plan, we can organise care in as little as 24 hours.
A fully regulated home care provider
Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)
This means we need to consistently meet high standards and are monitored by our regulators.
