Sarah Cleave and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Excellent service. Very highly recommend. They were attentive and very professional. My mum was very impressed with their services.
Joining Helping Hands was the best decision of my life! They care so much about their clients and staff, you feel really valued and happy as an individual and look forward to many more years with them all
In every way, the service from Helping Hands has been absolutely great.
did all that I asked in a pleasant way and today it was a lot of things. Tactful, happy, careful, hardworking
Phoebe was kind, compassionate, patient, understanding and efficient. It gave me enormous confidence in the organisation as a whole.
Both my Mum and the family are very happy with the care received. All staff are always caring and competant.
Jake was patient and kind with my mother who was being rather difficult..
I phoned as need to organise a carer for my dad. Hannah who I spoke to was friendly, polite, gave me all the information I needed and we have booked an assessment visit. I'm very pleased
My mother appreciated to care she received and we / The only disappointment was the administrative error regarding the day the care was to begin.
Very helpful and encouraging first meeting, hoping to sort out care in September, so cannot recommend Helping Hands properly until the care has started, first impressions though are very good..
On the whole,lm grateful for their care, there have been a few hiccups,but due to the changes the care company have had to contend with recently it must be difficult,let's hope it all settles down soon.
Lady have good information and was practical
Responded quickly and we were able to set up care immediately. We were also able to increase hours very quickly.
The local team have been absolutely amazing and Jake has been exceptional in meeting my ever increasing needs. He has been a superb manager and the staff have always been very complimentary about his ability to manage them and his willingness to listen to their needs. As a former headteacher, I have appreciated his management skills and the care he has provided for my 99 year old mother both personally and via his staff. I shall miss his openness and his enthusiasm greatly. He will be a hard act to follow from a carers perspective.
The lady was polite, cheerfully positive and attentive
Very helpful and flexible. Happy to give contact number in case of changes.
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |