Helping Hands in Bath is a home care team consisting of dedicated professionals determined to provide the very best support the industry has to offer. With rigorous training and ongoing development in line with the Care Quality Commission’s monitoring and regulations, we ensure every member of staff has the knowledge & expertise to enable a safe and independent routine for your or your loved one.
Known throughout the UK for its Roman baths which are responsible for its namesake, Bath is one of the most beautiful cities in the South West of the country. Attracting visitors far and wide is its impressive Thermae Bath Spa – which is the only natural thermal hot spring in the UK – Bath has a fine collection of galleries, eateries and architecture – the most famous of which is the Royal Crescent. But more importantly, Bath is home to a team of dedicated and empathetic carers from Helping Hands.
Get in touch with a member of our team today to discuss your requirements and create a flexible care package tailored to you; from hourly visiting care to full-time live-in care.
"Hello, I’m Gizelle. I am supportive and empathetic, and always willing to go the extra mile to ensure that my customers are receiving the best care possible, and that my carers feel fully supported. I have 13 years of care experience and truly love my job. In my spare time I like to spend time with family, cook and get stuck in to a good book. "
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
As industry-leading home care providers at the forefront of our field, we understand what it takes to provide unintrusive, compassionate and professional care to anyone in need of extra support. Whether you need a hand doing your weekly shop and preparing meals or you require support throughout the day to safely mobilise around your home with standing and walking aids, we’ll ensure that the care we put in place is centred entirely around you.
From as little as 30-minute visits once a week all the way up to regular calls throughout the day, we’ll provide visiting care as and when you need that seamlessly fits into your life. Regardless of the condition you may be living with or any ongoing symptoms you have, we’ll get to know you and your routines. So, if you’re a keen historian that loves visiting Bath’s many museums but struggle to get there by yourself, a member of Gizelle’s team will accompany you and you can make a day of it together.
And if your care routine needs to be altered in any way because your condition has progressed, then we can swiftly put more care visits in place to make sure that you have everything you need to feel happy and comfortable in your own surroundings.
If you are living with a more complex condition or you’re part of a couple and the two of you need extra help throughout the day, live-in care could be the ideal option for you. Designed to fit around your existing routines at home, a live-in carer will come and live with you in your home and be on hand whenever you need them.
We understand that it can be quite a difficult decision to decide that you need more thorough and regular assistance, but the Bath team will put your mind at ease by working with you to find the very best live-in carer for you. As well as being able to care for your practical needs such as personal care, medication and mobility support, you’ll be able to choose someone that matches your personality and interests in the hopes that they will eventually be come a part of your extended family.
The best thing about live-in care is that you have a carer dedicated to you that will get to know exactly how you like everything done, down to the smallest things such as how you take your tea. Better yet, you don’t have to compromise on your independence or leave the home that you know and love to move into residential care; support and assistance is delivered to you where you feel most comfortable.
With domiciliary care, you are in complete control over what type of care you receive and how often you receive it. This care option is designed to enable you to live independently with a little assistance, rather than a carer taking over and doing everything for you.
Care isn’t just about the practicalities; it’s about ensuring you are cared for in mind, body and spirit so that all of your needs are being met. This could be enabling you to enjoy your garden again by getting up-to-date on the dead heading and making sure the rest of your flowers are watered, so that you can soak up the fresh air, take in the sounds of the twittering birds and inhale the aromatic smells of your sweet peas or roses.
A diagnosis of dementia can often be a difficult time for both you and your family. You may not know what to expect or how quickly your symptoms may progress. However, with the support of Gizelle’s team of understanding carers, you can be safe in the knowledge that you’ll get the very best in dementia care to enable you to stay in your home.
There are over 100 different types of dementia and with each type the symptoms vary from person to person. So, whether you’re living with frontotemporal dementia and your behaviour is starting to change or you have advanced Alzheimer’s and need daily support with toileting needs and getting dressed, your care plan will be tailored to you and can be altered whenever necessary.
There’s nothing more frustrating than wanting to do something but your body doesn’t allow it. Perhaps you used to enjoy going to Keep Fit twice a week but now you struggle to do the vacuuming and change the beds. Or maybe you used to love walking around the city, marvelling at the beautiful architecture but can’t walk further than the end of your street now. That’s where Gizelle’s team can help.
Guided by you, the Bath team will enable you to do all of the things you used to but with a bit of extra support – whether that’s by using a wheelchair around the city or changing the beds for you while you relax with a cup of tea. Whatever you want support with to make your life that bit easier, we can put the wheels in motion to make sure you get it with bespoke elderly care just for you.
Care needs can arise at any time, often without warning or preparation. Yet respite care from Helping Hands enables you to receive care usually on the same day as your enquiry if necessary, so you have extra reassurance if your regular caregiver has to tend to an emergency or you need support after an injury or hospital admission.
A short break with your family or by yourself can make a real difference to your wellbeing and is something that everyone should be able to do, regardless of a medical condition or injury. Whether you’re planning a trip to the seaside alone or your family want you to join them in sunny Spain, a respite carer can travel and stay with you for as long as you need them. That way, you all get to enjoy a proper break without having to worry about your care needs.
We have been recruiting and selecting our wonderful carers via our in-house Recruitment Teams for many years now and believe that this is the best method in ensuring we only get the finest carers. As well as choosing them for their kindness, empathy and professionalism, we also ensure that they are fully equipped to provide quality person-centred care to all of our customers throughout England and Wales by training them on manual handling, first aid, dementia, personal care and much more.
We also follow rigorous guidelines set by the Care Quality Commission (CQC), who make sure that we adhere to strict procedures to ensure our services are safe, responsive and effective for all of our staff and customers. In addition to this, we are one of the founding members of the United Kingdom Home Care Association (UKHCA), who promote the sharing of best practice and quality of care throughout the industry.
We are actively collecting and monitoring our reviews and feedback for Bath to ensure our customers receive the best possible live in and home care service.
4.8 out of 5 stars, from 8 reviews
Our Bath branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
Station House West, Ashley Avenue, Bath, BA1 3DS Show on Map