'Reviews for Home Care in Bromsgrove
Martine Kahwa and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
Responsive and professional describe the service and care that mom and dad have received since dad came out of hospital following covid and a fall in mid January. As well as helping physically the approach adopted has helped mon and dad mentally, so much so that they have regained their independence and we have been able to reduce the support needed to more of a watching brief.
Many thanks to everyone at Helping Hands who have been involved with helping mom and dad, it was great to see them last weekend enjoying being taken out for a meal.
Your carers are very professional and caring. I’m really happy with the team you have provided me with on a regular basis, I would definitely recommend Helping Hands to a family member or close friends
Helping hands have been exceptional in every aspect, ensuring that the care provided is tailored to the specific needs of the client. Carers are on time, professional but above all kind and friendly. The office staff have been so helpful too especially in the early days of having to organise care when you don’t know where to turn. They have provide a sympathetic ear and good advice.I would welcome Helping Hands to anyone considering employing a care agency.
Overall the care received is very good. The carers that attend daily are always friendly, polite and caring. However they don’t always read the care notes.. We don’t always have the schedule on time to tell us who will be visiting and this sometimes causes unnecessary anxiety and stress.
Very helpful lady on the phone, very clear, calm, considered and full of knowledge
Reassuring, helpful. Answered all questions.
Because you were clear, friendly and made me feel you cared.
The lady who spoke to me was exceptionally helpful and friendly I liked her manner.
Because I was really impressed with both the carer and how the problem with a missing key was dealt with
Very friendly, got my mom eating and drinking etc.
Clear communication, engaged with my dad well, flexibility available in care times.
Vicky was very friendly, professional and helpful.
Alex who I spoke with was very helpful, I cam away with all the information I need to take things further.
Friendly, thorough, reassuring and efficient service