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Locally managed service

Bromsgrove

Little and often, companionship to nursing. With branches nationwide.

4.8 out of 5 stars from 23 reviews

Bromsgrove

The Helping Hands care team in Bromsgrove are passionate about providing the highest level of home care across the city. Trained and regulated by the Care Quality Commission, our carers adhere to the best practice of care for even the most complex of needs. Our packages range from sporadic visits to full time live-in care, centered around you.

The team provide the very best in person-centred care in Blackwell, Bromsgrove, Burcot, Catshill, Charford, Dodford, Fairfield, Finstall, Lickey End, Redditch, Sidemoor, Stoke Heath and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01527813459 *If you are an existing customer, please use the branch phone number

Branch address

8 Stourbridge Road, Bromsgrove, Worcestershire, B61 0AB (see on maps)

Live-in care and visiting care in Bromsgrove

The gateway between second city Birmingham and the county of Worcestershire, Bromsgrove is a bustling town that’s surrounded by the scenic rolling hills of Clent and Lickey. With traditional country pubs and craft centres dotted around the town centre and smaller villages, paired with a thriving music and arts scene at the Artrix, Bromsgrove really does have something to offer everyone. This also includes a team of friendly, professional carers from Helping Hands who are dedicate their lives to supporting others.

Meet the team

Miguel Camelo

Meet Miguel Camelo, our Branch Manager, Redditch and Bromsgrove

"I consider myself to be a nice and easy-going person, fascinated for the care industry and what it all entails. I am driven by my personal and professional goals. I like to impress and to be impressed. I am very competitive which gives me the motivation I need to do more and better all the time. I love to play percussion instruments and listen to music and I like family games and sports. I am a tech fanatic and impressed with how quickly it grows. I’m a problem-solver by nature, very calm and stressless regardless of what is happening around me. My immediate goal when I speak to a customer or colleague is to get their issue resolved as quickly and efficiently as possible.

"I do love to have a good laugh and to tell a few jokes. Happiness at work is what we need."

Monica Ahir

Monica Ahir

Regional Care Director, Central

Read More
Sarika Dhillon

Sarika Dhillon

Regional Care Director, Central

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care

Other services we provide at this branch

Home care in and around Bromsgrove

Since 1989, we have set the standards in professional home care and have extensive experience in the field. From providing daily support with washing and dressing to taking customers to the local café for a cup of tea and slice of cake, our visiting care service covers a whole host of different tasks, all of which aim to make you feel comfortable and safe within your own home.

The experienced team in Bromsgrove have a wealth of knowledge and expertise, and between them will be able to find the right solution for you. So, if you’re living with early-onset Alzheimer’s and require support with light household duties or if you have multiple sclerosis and need help getting around the house and to and from the shops, we’ll put the right package of care in place for you that caters for all of your needs.

If your condition changes or your symptoms become more advanced, we can alter your care plan at any time. Our aim is to keep as many people as possible happy and healthy at home, without having to move into residential care. And if you still enjoy feeding the ducks at Sanders Park, we’ll incorporate this into your care plan too.

Live-in care to cater for all of your needs

If you need more intensive support at home, live-in care can cater for a higher level of care. Designed so that a carer comes to live with you in your home, you will have the constant reassurance that there is always someone there to make sure you have everything you need and provide assistance as and when you require.

The benefits of a live-in carer don’t just cover practicalities; they also offer a source of companionship and comfort that you wouldn’t necessarily get from residential care. Because they’re your sole carer, you are able to build a rapport with them that can often mean that they become much more than a carer; they become a friend too.

If you require assistance with more complex care needs, we are able to put care in place that is fully supported by our team of clinical nurses. With a wealth of experience from private and public health care services, our nurses work with your live-in carer to make sure that you are able to remain living independently in your own home, regardless of whether you have a tracheostomy, catheter, stoma or PEG feeding tube.

Domiciliary care led by you

Traditionally known as visiting care, domiciliary care is designed to fit around your needs and requirements and is delivered as little or as often as you prefer. So, if you are living with the after effects of a stroke and need help with cooking and cleaning, we’ll get to know you and your home so that we can make sure that everything is done just the way that you like it.

As well as supporting you with tasks around the house, we’ll also take you to medical appointments, accompany you to visit friends or even take you out for the afternoon at the Jinny Ring or Hanbury Hall. Domiciliary care is so much more than looking after you at home; it’s also about maintaining your physical and emotional wellbeing.

Dementia care for total reassurance

A dementia diagnosis can be quite difficult to understand and process, particularly if you’re fiercely independent and enjoy doing things your way. But, if the time has come where you need extra support but don’t want to move into residential care, you won’t have to with our empathetic carers from the Bromsgrove team.

Trained in supporting those living with one of the many hundreds of different dementia types, our dementia care team will aim to ease any worries that you or your loved ones have by making sure that you’re looked after but that you can retain your independent lifestyle. Whether we pop in once a day to check on you or if we call in every few hours to help you prepare a meal and support you with your personal care, we’ll do what we can to keep you feeling safe and comfortable at home.

Retain your independence with elderly care

Just because you’ve reached a certain age that some may consider as being ‘old’, it doesn’t mean that you are. As the saying goes: “You’re only as old as you feel” – and that’s exactly what the Bromsgrove team will enable you to feel too.

From completing light household duties, watering your plants and helping you with medication, all the way up to personal care and assistance with your mobility – elderly care can be as casual or involved as you want it to be. And as you get to know the carers that come to see you, you may even find yourself enjoying a cup of tea and a catch up with them on the latest episode of your favourite soap or political goings-on; the possibilities are endless.

Respite care when you need extra support

If you’ve recently been discharged from hospital and need a bit of extra help when you get home, respite care could be a great way to get back to your home comforts without having to compromise on your recovery. We’ll get to know exactly what your needs are – from when you need to take your medication to supporting you to and from the toilet if necessary – which can be reviewed on a regular basis as and when you begin to get better.

Respite care could also be necessary for you when your carer needs to take a break for some well-earned rest and recuperation. A short-term break can become a very important part to your care routine, as it allows both of you to take some time out without having any impact on your care. We’ll make sure that everything is in place before your caregiver steps down and that you still receive the person-centred care that you’re used to receiving, so that your routine is left unaltered.

Award-winning training for our carers in Bromsgrove

Whether you’re welcoming a live-in carer to your home for the first time, or your about to embark on dementia care for a loved one, every single one of our carers are provided with award-winning training that ensure they are fully equipped for delivering the best possible care.

We are very proud to be the first and only home care provider to have its training programme awarded as a Centre of Excellence by Skills for Care, of which are carers are trained in manual handling, dementia, personal care and first aid just to name a few modules.

As an industry-leading home care provider, we are consistently monitored by the Care Quality Commission (CQC), who ensure our service is responsive, effective, safe and that we are delivering what we say we will to our customers and staff.

Find out more about care in Bromsgrove

If you’d like to discuss yours or your loved one’s needs further, please don’t hesitate to contact one of our friendly advisors. We’re here to take your call seven days a week.

Alternatively, you can come and see the team at the Bromsgrove branch on Stourbridge Road, where they’ll be happy to talk through the different types of care that they can offer. If you struggle to get out and about, they can even come to you.

If you'd like to discuss your care in more detail, you can contact us in several ways

Call us on 01527813459 Talk to us on live chat Request a call back

Reviews

We are actively collecting and monitoring our reviews and feedback for Bromsgrove to ensure our customers receive the best possible live in and home care service.

4.8 out of 5 stars, from 23 reviews

Outstanding87%
Excellent9%
Good4%
Satisfactory0%
Poor0%

taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

4.7 out of 5

from 6 reviews

Our credentials

Our Bromsgrove branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

8 Stourbridge Road, Bromsgrove, Worcestershire, B61 0AB Show on Map

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